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Income & Contracts Assistant

Job details
Posting date: 24 September 2024
Salary: Not specified
Additional salary information: £22,389
Hours: Full time
Closing date: 08 October 2024
Location: Sheffield, South Yorkshire
Remote working: On-site only
Company: Blue Octopus Recruitment Limited
Job type: Permanent
Job reference: SYHA182785

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Summary

Permanent – 37 hours Full Time

SYHA delivers various supported employment programs funded by the NHS, AEB, UK-SPF. Our employment programmes are delivered across the Sheffield City Region and are based on the Individual Placement and Support (IPS) model.

These programs involve working in an integrated way with health and employment partners, including GPs, NHS mental health services, local employers and DWP.

Can you add relevant skills and experience to our Good Work Employment Services based in Sheffield City Centre?

We have an exciting opportunity for an individual to join our Good Work team as an Income and Contracts Assistant. As part of the current Administration team, you will work at least half of your time in our city centre office, with the opportunity to work from home too. You will provide administrative and finance support across SYHA’s Work and Wellbeing services. We get to work quickly, and you will too, with an excellent benefits package and on the job training.

For our perfect candidate we are offering a flexible role, working in a caring and friendly team.

Job Description

Starting Salary: £22,389 per annum
Working Hours: 37 hours worked flexibly across the week
Generous holiday entitlement – 27 days annual leave, statutory bank holidays, plus an additional 4 SYHA days
Flexible working options including Flexi Time, Condensed Hours, Part Time
Excellent benefits including an employee discount scheme, which offers cash back and shopping discounts
Westfield Health (employer paid)
Pension contribution
Access to a wide range of programmes to train and develop you.
More about the role:

You will be expected to:

Provide administrative support to the Work and Wellbeing services
Be the first point of contact for customer referrals as well as being responsible for providing customer support over the phone, booking initial appointments, and answering customer queries
Help to collect, record and audit evidence of customer progress and outcomes
Support the team to meet regulatory requirements and help prepare for compliance audits
Support the team with internal and external data reporting
Report and process financial transactions on behalf of the department
Who you are:

We are looking for people who enjoy working in a fast-paced team within an office environment. Our successful candidate will meet the criteria below:

Be committed to equality and diversity
Have excellent IT skills including spread sheet management (Microsoft Office 365 and Customer Databases) and be able to record information accurately
Have a friendly telephone manner and be able to communicate with a diverse range of people with ease
Have strong organisation skills and be able to manage their workload effectively
Be able to demonstrate skills in exceptional attention to detail and accuracy
Who we are:

At South Yorkshire Housing Association, our purpose is for our customers to settle at home, live well and realise their potential.

Feeling settled and living well means different things to the people and families that live across South Yorkshire. So, we work with people in different ways – from our extra-care housing, to providing services and opportunities that individuals can access in their home, workplace, and community, to creating houses for affordable rent.

Our employees enable us to create the best services, support, and experiences for our customers. We believe that difference makes us better, and that our services are made stronger by having a diverse workforce. We encourage and welcome applications from all backgrounds.

Please note that we may remove this advert prior to the advertised date, dependent on the level of response received. Please apply at your earliest convenience.

At SYHA, we value the incredible contribution and talent that people with disabilities can and do bring to our workplace and we are proud to be a Disability Confident Employer. As part of our commitments, we will ensure that disabled applicants who meet the essential criteria for the role will be guaranteed the opportunity to demonstrate their abilities at interview.

To be considered under the scheme, disabled applicants must disclose their disability (as defined by the Equality Act 2010) on the Equal Opportunities section of the job application.

Closing Date: 8.10.2024

Interview Date: 18.10.2024

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