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Prescriptions Administrator

Job details
Posting date: 23 September 2024
Salary: Not specified
Additional salary information: Negotiable
Hours: Full time
Closing date: 31 October 2024
Location: Wellingborough, NN8 4RW
Company: NHS Jobs
Job type: Permanent
Job reference: A3074-24-0016

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Summary

Job description Our purpose is to deliver the best possible care for all the people who visit our practices, either as patients, the public or as staff. As one of the largest and busiest surgeries in Wellingborough, our vision is to move from where we are now to where we want to be, the journey from good to great. In undertaking this role you are expected at all times to behave in accordance with our practice values which demonstrate your commitment to the delivery of high quality services to patients. This will be in accordance with agreed objectives, quality standards, and resource constraints. Our values are: We treat patients, service users, and each other with kindness, dignity and respect Services are always designed around the Patient. We deliver services that are well managed, efficient, convenient and accessible for patients We do what we say we are going to do We are one team and work best when we work together Key responsibilities: The following are the core responsibilities of the Prescription Clerk. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: · Process repeat prescription requests received by phone, email, fax, post, slips and the online access system, in accordance with practice protocol · Produce prescriptions for the GP to sign in an acceptable timeframe · Ensure all prescription requests are processed and are ready for collection within a 48-hour timeframe · Generate requests for medication on behalf of the patient for non-repeat items · Actively encourage patients to reconcile medications to facilitate monthly collections · Discuss with patients their requirements, encouraging patients to order only what they require · Act upon compliance issues, liaising with the appropriate clinician · Ensure medication reviews are arranged by maintaining an accurate recall system · Effectively liaise with external services, i.e., district nurses, to ensure medicaments are arranged for housebound patients · Input data into the patients’ healthcare records as necessary · Deal with all prescription related enquiries in a timely manner · Record and report adverse effects accurately and appropriately, informing the practice manager immediately · Data input onto SystmOne · Carry out system searches as requested · Maintain a clean, tidy, effective working area at all times The job description and person specification may be amended following consultation with the post holder to facilitate the development of the role, the Practice and the individual. All personnel should be prepared to accept additional, or surrender existing duties, to enable the efficient running of the Practice.

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