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Front of House Ushers (Fixed Term)
| Posting date: | 23 September 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 23 October 2024 |
| Location: | Covent Garden, WC2E 7AH |
| Company: | Royal Opera House |
| Job type: | Contract |
| Job reference: | 4861AMroh |
Summary
£13.15 per hour
Fixed Term seasonal contract from 4th November 2024 - 5th January 2025
Part-time (3 shifts per week, shift length varies)
At the Royal Ballet and Opera, we are passionate about delivering world class customer service. We give our audiences and visitors the best possible experience with every visit.
We are looking for fantastic Ushers to support our dedicated, friendly and professional team Front of House team across the busy Winter season.
To apply, you must be available over the Christmas and New Year period, and to work a variable shift pattern including evenings, and weekends.
We would love to hear from you if you can demonstrate the following:
Proven experience of providing excellent customer service Ability to follow daily operational and health and safety procedures A commitment to providing an inclusive environment to colleagues and visitors Confidence in making sales and accurately reconciling takings and stock Excellent communication skills and a proactive approach Confidence in using technology such as point-of-sale software, ticket scanners, etc. An eye for detail, excellent time keeping and are well-presented
Availability
You would work three shifts per week on a flexible pattern, rostered weekly in advance, with each shift lasting at least 4 hours (but may be longer). There is the possibility of working additional shifts in busy periods. Availability must include evenings and weekends, and occasional daytime work may also be required.
Please download the Usher Availability Requirements document below before applying. Here you will find further details of the availability requirements.
Please note that time off cannot be given over the Christmas and New Year period.
This role requires extended periods of work within a darkened environment, i.e. Our auditoria.
Interviews
You must be available to attend an interview in person at the Royal Opera House Covent Garden, in the week commencing Monday 14th October 2024.
You must also be available to attend 2 mandatory in-person training shifts on Monday 4th and Tuesday 5th November 2024.
The Royal Ballet and Opera is committed to creating a diverse and inclusive environment in which everyone can thrive. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation. As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential minimum criteria for our vacancies.
A full job descriptionis attached below. If you have any have questions or access requirements for your application, please contact the RBO Recruitment Team onhr.recruitment@roh.org.uk
Closing date for applications: 8am, Friday 4th October 2024
Applicants must have work authorisation for the UK and be 18 years old or over.
No agencies please.
Fixed Term seasonal contract from 4th November 2024 - 5th January 2025
Part-time (3 shifts per week, shift length varies)
At the Royal Ballet and Opera, we are passionate about delivering world class customer service. We give our audiences and visitors the best possible experience with every visit.
We are looking for fantastic Ushers to support our dedicated, friendly and professional team Front of House team across the busy Winter season.
To apply, you must be available over the Christmas and New Year period, and to work a variable shift pattern including evenings, and weekends.
We would love to hear from you if you can demonstrate the following:
Proven experience of providing excellent customer service Ability to follow daily operational and health and safety procedures A commitment to providing an inclusive environment to colleagues and visitors Confidence in making sales and accurately reconciling takings and stock Excellent communication skills and a proactive approach Confidence in using technology such as point-of-sale software, ticket scanners, etc. An eye for detail, excellent time keeping and are well-presented
Availability
You would work three shifts per week on a flexible pattern, rostered weekly in advance, with each shift lasting at least 4 hours (but may be longer). There is the possibility of working additional shifts in busy periods. Availability must include evenings and weekends, and occasional daytime work may also be required.
Please download the Usher Availability Requirements document below before applying. Here you will find further details of the availability requirements.
Please note that time off cannot be given over the Christmas and New Year period.
This role requires extended periods of work within a darkened environment, i.e. Our auditoria.
Interviews
You must be available to attend an interview in person at the Royal Opera House Covent Garden, in the week commencing Monday 14th October 2024.
You must also be available to attend 2 mandatory in-person training shifts on Monday 4th and Tuesday 5th November 2024.
The Royal Ballet and Opera is committed to creating a diverse and inclusive environment in which everyone can thrive. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation. As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential minimum criteria for our vacancies.
A full job descriptionis attached below. If you have any have questions or access requirements for your application, please contact the RBO Recruitment Team onhr.recruitment@roh.org.uk
Closing date for applications: 8am, Friday 4th October 2024
Applicants must have work authorisation for the UK and be 18 years old or over.
No agencies please.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.