Assistant Leisure Manager
| Posting date: | 20 September 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £27500 |
| Hours: | Full time |
| Closing date: | 23 October 2024 |
| Location: | KT16 0EL |
| Company: | Foxhills Club & Resort |
| Job type: | Permanent |
| Job reference: | 3797f572050145178275 |
Summary
Job Vacancy: Assistant Leisure Manager at Foxhills Collection
Are you a dynamic Leisure professional with leadership skills and a passion for promoting health and wellness? Foxhills Collection is currently seeking an experienced Assistant Leisure Manager to lead our fitness team and oversee the operations of our state-of-the-art gym facilities and studios.
Position: Assistant Leisure Manager
Location: Foxhills Collection
Type: Full-time
About Us:
Foxhills Collection is renowned for its luxurious accommodations, exquisite dining experiences, and world-class leisure facilities. Located in Ottershaw, our establishment offers an unparalleled experience amidst stunning surroundings.
Responsibilities:
- Manage the gym team to ensure a high level of motivation and delivery of a quality service at all times for members and guests across all aspects of the fitness department
- Oversee the delivery of gym inductions, new programmes, and new joiner welcome phone calls by working with the Head Personal Trainer
- Ensure members and guests receive a friendly and consistent personalised service from all team members at all times
- Recruit and manage the Gym Team, through target setting and performance management
- Ensure all equipment and facilities are checked daily and in full working order reporting any issues to maintenance or Life Fitness, and to follow up any reports until fixed
- Ensure all day to day operational procedures including SOP’s and EAP’s are adhered to by self and team
- Produce the fitness team rota ensuring that staffing levels meet the business demands in a timely manner
- Manage and ensure accurate records are kept for all annual leave, lieu days and shift swaps for self and team, and take responsibility for payroll
- Use the set procedures in place to keep the studio class timetable running
- Ensure that class instructors are qualified, able to teach competently and offer customer service at the level that meets our clubs requirements.
- To regularly update and monitor booking and appointment system to ensure maximum productivity and elimination of mistakes which could cause inconvenience and dissatisfaction to clients.
- Ensure health, safety and COSHH regulations are complied with by self and team and that club rules are observed by members and guests. Ensure all paperwork and forms are completed with regards to incidents and accidents. Report any risks to the Health and Safety Officer
- Monitor feedback and respond accordingly, and handle any client complaints effectively and promptly, ensuring a senior manager is involved and updated to all feedback – negative and positive
- Instil brand values and standards into fitness team to maintain quality on a daily basis
- Ensure members and guests receive a friendly and consistent personalised service from all team members at all times
- Supporting the other leisure departments when necessary
Requirements:
- Certified fitness professional with recognized qualifications
- Previous experience in a Leisure management or fitness center leadership role, with a proven track record of success
- Strong leadership and team management abilities, with the ability to motivate and develop a team
- Excellent communication and interpersonal skills, with the ability to interact effectively with members, guests, and colleagues
- Knowledge of fitness equipment, exercise techniques, and industry trends
- CPR and First Aid certification required
- Flexibility to work evenings, weekends, and holidays, as required by business needs
Benefits:
- Competitive salary package
- Opportunities for career advancement and professional development
- Staff discounts on accommodations, dining, and other amenities
- Access to fitness facilities and wellness programs
- A supportive and collaborative work environment
Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
We endeavour to respond to all applicants, but anticipate a large response to this advert, so should this not be possible, please assume you have been unsuccessful if we have not been in touch after 2 weeks.
This position requires the candidate to prove their right to work in the UK