Project Lead - Growth Enablement
Posting date: | 23 September 2024 |
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Salary: | Not specified |
Additional salary information: | Competitive |
Hours: | Full time |
Closing date: | 23 October 2024 |
Location: | Chertsey |
Company: | Compass Group |
Job type: | Permanent |
Job reference: | 170848 |
Summary
The Group Growth Enablement project lead will support the Growth Enablement director in the delivery of the roadmap and management of continuous improvement initiatives. By building a full and complete understanding of the Compass Growth Enablement toolkit, the project lead will manage & support the full change lifecycle from requirement definition to rollout and play a critical role in supporting the country adoption globally.
Tasks & Responsibilities: Support the delivery of the Growth Enablement roadmap, with a clear focus on strategic project delivery:
Tasks & Responsibilities: Support the delivery of the Growth Enablement roadmap, with a clear focus on strategic project delivery:
- Support in the definition and clarification of business requirements and handover to technical teams
- Support in the testing of key initiatives, as well as coordinate country testing
- Support in the training scheduling, preparation and delivery ensuring clear understanding of the solution
- Develop partnerships with and analyse and prioritise demand from relevant business teams to ensure we gain maximum value from D&T solutions
- End to end management of process and systems innovation, from high level project management, requirements definition, handover to technical teams, functional and user acceptance testing
- Manage the rollout of changes, including scheduling and communications to country super users
- Manage group lead platforms, including access request and administration
- Identify super user training needs, and work closely with the CRM specialist to address these
- Super user communications and forums
- Collaboration with the CRM specialist on key training activities
- End user training support for key tools
- Demonstrate the ability to influence and persuade business partners
- Demonstrable experience Microsoft D365
- Skilled in gathering requirements, analysing information, and delivering to requirements.
- Certified Scrum Master (CSM) or equivalent certification.
- Demonstrable ability to work to strict deadlines and ensure deliverables are met.
- An understanding of the Client Sales and Retention process in a Contract Catering environment, or interest in learning
- Proven delivery track record across all phases of the systems transformation process including program governance, planning & scoping, design & blueprinting, build & realisation and early lifecycle adoption.
- Bachelor’s degree required with suitable professional qualification/experience where applicable
- Has a strong combination of business process experience and technological knowledge including cross-functional implications
- Experience working as a business analyst on sales and retention or D365 projects
- Able to understand, explain and present technical ideas to both technical and non-technical audiences in a persuasive and convincing manner
- Demonstrated creative thinking and problem-solving ability
- Demonstrated strong negotiating skills to arrive at win-win solutions.
- Able to champion for end user-friendly design
- Skilled at proposing existing solutions while navigating conflicting country requests
- Equally comfortable leading an activity and being part of a team
- Fluent in English and excellent communication and presentation skills.
- Self-motivated, hardworking and innovative.
- Able to work in a hybrid model, with a mix of office and remote working
- Act with integrity, speed, and personal ownership, upholding the values of the company.