Deputy Outpatients Manager (Operational)
| Posting date: | 20 September 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 06 October 2024 |
| Location: | Dorking, RH4 2AA |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | U0103-24-0069 |
Summary
The Deputy Outpatients Manager (Operations) will work closely with the Deputy Outpatients Manager (Services) and the Outpatients Service Manager to drive the effective and efficient running of the department. They will act as the escalation point for on the day concerns and will have improving patient experience at the heart of their decisions. Assisting the Outpatients Service Manager with the management of the teams within outpatients; referrals in, reception, pathways, medical secretaries and referrals out. This will include, line management, streamlining processes, developing relationships with third parties, service developments and improvements, reviewing and creating Standard Operating Procedures. The post holder will work with all teams across Outpatients, they will therefore need to develop a good understanding of the various duties and roles they conduct and be able to consider the impact of decisions and events across all teams. It is essential that the post holder has excellent attention to detail, problem solving skills and can prioritise and organise their own workload, exercise initiative and independent judgement whilst maintaining a high level of confidentiality and diplomacy at all times.