Ward Clerk, Band 2- Edward Jenner Unit
| Posting date: | 20 September 2024 |
|---|---|
| Salary: | £23,615.00 to £23,615.00 per year |
| Additional salary information: | £23615.00 a year |
| Hours: | Full time |
| Closing date: | 29 September 2024 |
| Location: | Gloucester, GL1 3NN |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9318-24-1213 |
Summary
To be able to communicate effectively with the multidisciplinary team, patients, clinical staff and the general public ensuring visitors are made to feel welcome with appropriate information given. Demonstrate excellent customer care skills. Respond to patient, staff and visitor request appropriately Receive queries, in person, by e-mail and on the telephone and manage appropriately To cover the Edward Jenner Unit desk To maintain records on both paper and IT systems. Undertaking clerical duties as required and to assist and support day unit staff with data input onto electronic patient records as necessary. To be competent with all of the office equipment Obtain all notes for the Edward Jenner Unit day case treatments ensuring they are available for staff to use when the patients attend for treatment. Reporting faults to our estate teams Ongoing checks throughout the day for add-ons to clinic lists Filing of all patient documentation generated on the unit ensuring notes are up to date and accurate when used by clinical staff Trace and send away all notes to the relevant departments after being filed correctly. Arrive and depart patients on Trak Care Answer the phone and helpline and return any calls