Band 5 Stoma Specialist Support Worker | Royal Free London NHS Foundation Trust
| Posting date: | 20 September 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £35,964 - £43,780 per annum inclusive of HCAS |
| Hours: | Full time |
| Closing date: | 20 October 2024 |
| Location: | London, NW32QG |
| Company: | Royal Free London NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 6579193/391-RFL-6579193 |
Summary
To be a key member of a multidisciplinary team who provides professional support and advice to patients who have undergone stoma formation surgery.
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To contribute to the day to day running of the stoma care service.
· To take an active role in communicating with the multidisciplinary team.
· To provide efficient administration to the stoma clinical nurse specialists.
• To be responsible for patient care including the assessment, planning, delivery and evaluation of direct patient care, for a defined group of patients in agreement with Stoma Care CNS Team.
· To support the stoma care nurses to monitor the safety and quality of care for patients ensuring it delivers the best patient experience and clinical outcomes.
· To lead the training and development of Nursing Healthcare Assistants.
· To assist with training and development of other healthcare professionals.
· Be a point of contact within the stoma team for patients, relatives and other healthcare professionals.
· Manage non-clinical administrative duties, including co-ordinating diary commitments.
· Accurate entry of data onto computer systems.
· Ability to learn to use internal hospital IT systems – including EPR and CERNER.
· Keep patient records up to date with clinical correspondence.
· Maintain clinical databases and produce regular reports.
· Co-ordinate training events.
· Assist with managing admission processes, booking beds and transport as required
Manage stock levels, ordering and supplies
Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.
Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.
Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.
MAIN DUTIES AND RESPONSIBILITIES
To work as a member of the Royal Free London Stoma Care team, providing stoma care advice and support to patients, relatives, carers and staff. To work under the guidance and supervision of the stoma care nurses.
CORE COMPONENTS
• Provide optimum liaison and co-ordination of care for patients and carers between medical and nursing staff.
• Provide support and reassurance to patients according to individual treatment plans.
• Identify and maintain appropriate objectives in relation to role.
• To work through and complete annual competencies to support HCA role
• The post-holder will have responsibility to recommend the use of appropriate appliances to meet the individual needs of the patient, under the guidance of the stoma CNS’.
• Be responsible for the provision of stoma care servicesunder the guidance of the stoma CNS’.
• Comply with Trust Policies and Procedures.
• Be compliant with the staff appraisal system
KEY RESULT AREAS
Clinical
• The post holder will have direct clinical involvement in and an understanding of caring for people with colorectal and inflammatory bowel disease and urological disorders.
• Be aware of psychological concerns pertinent to stoma care, patients undergoing emergency surgery and cancer treatment to provide support and liaise with wider consultant team.
• Promote a safe environment which facilitates the exchange of information between patient/carer/nurse and informed choice.
• Facilitate advice to patients, clinicians and health care professionals.
• Liaise with key personnel within the hospital and community, in relation to delegated group of patients and under the guidance of the lead stoma CNS.
• Have an understanding of working collaboratively with other relevant practitioners and other key organisations (e.g. Ileostomy Association, Colostomy association and Chron’s & Colitis UK)
• Complete and maintain accurate patient records to meet the requirements of the Trust
•. Communicate and feedback to stoma CNS’.
• Practice within competency boundary seeking advice from the stoma CNS’ where appropriate.
• Agree on new competencies as identified and agreed by the lead stoma nurse.
Administrative
• Maintain appropriate and efficient systems of referral and review systems of documentation.
• Organise workload to take account of priorities of care in meeting the needs of an allocated case loadunder the guidance of the stoma CNS’.
• Collate reports as required to lead stoma nurse regarding issues relating to the provision of care, monthly reports and data collection and service audits.
• Communicate effectively with colleagues in Primary, Tertiary, Specialist Care and other agencies as appropriate.
• Attend relevant departmental meetings and discussions as required.
• Provide a cost-effective service.
Education
• Identify individual learning outcomes for self.
• Contribute and deliver education and training programmes for patients /carer and other Health Care Professionals.
• Contribute to the service training programmes as appropriate within Hospitals and Community, under the guidance of the lead CNS.
• Have an in-depth knowledge of Company and Competitor products.
• Signpost health Promotion and education for patients and their carers.
This advert closes on Friday 4 Oct 2024