Housing Support worker
| Posting date: | 19 September 2024 |
|---|---|
| Salary: | £12.14 to £12.14 per year |
| Hours: | Part time |
| Closing date: | 19 October 2024 |
| Location: | Birmingham |
| Company: | GreenSquareAccord |
| Job type: | Permanent |
| Job reference: | 14908AMaccord |
Summary
Job Title: Housing Support Worker
Head Office Location: Brindley Place, Birmingham
Job Location: B24
Salary - 12.14 per hour
Contract type - Permanent
Working hours - part time 21 hours
Closing Date - 3rd October
Interview Date - 16th and 17th October
About the Service
Our GSA refuge is for women and children who have had to flee their homes because of domestic. We provide support families with housing, welfare benefits, mental health, education, and training opportunities. Staff utilise a Support Plan to prioritise key work tasks and activities on a one-to-one basis and as a group. Staff also offer advice and information to empower and equip the women to live independently, within a safe and stable environment free from violence and abuse. Referrals are mainly sourced through the `Routes-to-Support portal managed by Women`s Aid, but the service also accepts direct referrals in line with its internal criteria. The refuge has 16 self-contained flats with a communal lounge, a communal kitchen, a children`s classroom, as well as a communal garden area. It is funded by Birmingham City Council and the property is owned by Green Square Accord.
About the role
The role is for those who would like to support victims of domestic abuse and their children. Your role would be to help migrate the family back into the community from a refuge setting by supporting them with their tenancy and move on accommodation. We do expect the candidate to support service user in the following areas:
Explain the Licence Agreement and House Rules e.g. Fire Evacuation procedure.
Provide support to service users to complete a housing benefit application form.
Support service users with all aspects of maintaining their tenancy, e.g. making rental payments, budgeting and managing their finances.
Liaise with our internal Customer First and arrange for void properties to be ready for re-let.
Record void vacation and re-let information manually and electronically.
Provide support to service users to complete a homelessness application, with the view of securing permanent housing.
Assist service user to collate evidence-based documentation to support their housing application.
Assist the service user with preparing for appeals where necessary.
Manage rent accounts utilising GSA`s rent IT system.
Assist service users in reporting repairs.
The candidate should also be
Be able to communicate effectively with victims of abuse over the phone and face to face including supporting their children.
To be able to communicate effectively, listen and be proactive To have knowledge of domestic abuse and how to support victims of abuse To work with external agencies, police, social care, schools and the court to support victims. Be able to use IT packages and data bases to report and record Able to lead, chair organise meetings and type minutes to meetings
Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer.
Please note that if you are successful in this role, we will require evidence of the required certificates and qualifications for this role. Without this evidence, you would be unable to commence employment at GreenSquareAccord.
About us
GreenSquareAccord is one of the biggest social housing and care providers in England.
We believe passionately in our mission to build better lives and provide social housing and support services to 54,000 people across our four localities. We are proud to play an active role in helping people to deal with the consequences of the housing crisis by providing affordable homes for people in our communities who need them most.
We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.
Our purpose
We are proud to be able to support tens of thousands of people across England by providing affordable housing and care to help people live independently.
Our focus is on building better lives. Everything we do is about people - whether that`s providing a good quality, safe home or providing care which helps someone to live an independent life.
Our colleagues live and breathe this social purpose and we need great people, with skills across a range of disciplines, to make this happen.
Working for GreenSquareAccord gives you the chance to bring your skills and expertise and make a real difference. It doesn`t matter which role you are considering applying for, your work will help thousands of people build a better life.
The GSA Way
We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.
A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.
Our five core commitments are:
We believe our customer is everything We are one team We are supportive and caring We are business-minded for social purpose We are curious and ambitious.
You can read more about the GSA Way in our recruitment pack.
Benefits
In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes; annual holiday entitlement (plus statutory bank holidays); a defined contribution pension scheme; trust based flexible working and a Confidential Employee Assistance Programme (EAP).
GreenSquareAccord also offer a non-contractual performance-related bonus scheme. Further details will be made available upon joining, along with supporting documentation which can be found on the GreenSquareAccord intranet site.
How to apply
If this sounds like the exciting new challenge you`ve been waiting for, we`d love to hear from you. If you wish to have an informal chat about the role, please contact Saroj Sallan 0121 3589052
If you wish to apply for this role please email a copy of your up to date CV to
Head Office Location: Brindley Place, Birmingham
Job Location: B24
Salary - 12.14 per hour
Contract type - Permanent
Working hours - part time 21 hours
Closing Date - 3rd October
Interview Date - 16th and 17th October
About the Service
Our GSA refuge is for women and children who have had to flee their homes because of domestic. We provide support families with housing, welfare benefits, mental health, education, and training opportunities. Staff utilise a Support Plan to prioritise key work tasks and activities on a one-to-one basis and as a group. Staff also offer advice and information to empower and equip the women to live independently, within a safe and stable environment free from violence and abuse. Referrals are mainly sourced through the `Routes-to-Support portal managed by Women`s Aid, but the service also accepts direct referrals in line with its internal criteria. The refuge has 16 self-contained flats with a communal lounge, a communal kitchen, a children`s classroom, as well as a communal garden area. It is funded by Birmingham City Council and the property is owned by Green Square Accord.
About the role
The role is for those who would like to support victims of domestic abuse and their children. Your role would be to help migrate the family back into the community from a refuge setting by supporting them with their tenancy and move on accommodation. We do expect the candidate to support service user in the following areas:
Explain the Licence Agreement and House Rules e.g. Fire Evacuation procedure.
Provide support to service users to complete a housing benefit application form.
Support service users with all aspects of maintaining their tenancy, e.g. making rental payments, budgeting and managing their finances.
Liaise with our internal Customer First and arrange for void properties to be ready for re-let.
Record void vacation and re-let information manually and electronically.
Provide support to service users to complete a homelessness application, with the view of securing permanent housing.
Assist service user to collate evidence-based documentation to support their housing application.
Assist the service user with preparing for appeals where necessary.
Manage rent accounts utilising GSA`s rent IT system.
Assist service users in reporting repairs.
The candidate should also be
Be able to communicate effectively with victims of abuse over the phone and face to face including supporting their children.
To be able to communicate effectively, listen and be proactive To have knowledge of domestic abuse and how to support victims of abuse To work with external agencies, police, social care, schools and the court to support victims. Be able to use IT packages and data bases to report and record Able to lead, chair organise meetings and type minutes to meetings
Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer.
Please note that if you are successful in this role, we will require evidence of the required certificates and qualifications for this role. Without this evidence, you would be unable to commence employment at GreenSquareAccord.
About us
GreenSquareAccord is one of the biggest social housing and care providers in England.
We believe passionately in our mission to build better lives and provide social housing and support services to 54,000 people across our four localities. We are proud to play an active role in helping people to deal with the consequences of the housing crisis by providing affordable homes for people in our communities who need them most.
We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.
Our purpose
We are proud to be able to support tens of thousands of people across England by providing affordable housing and care to help people live independently.
Our focus is on building better lives. Everything we do is about people - whether that`s providing a good quality, safe home or providing care which helps someone to live an independent life.
Our colleagues live and breathe this social purpose and we need great people, with skills across a range of disciplines, to make this happen.
Working for GreenSquareAccord gives you the chance to bring your skills and expertise and make a real difference. It doesn`t matter which role you are considering applying for, your work will help thousands of people build a better life.
The GSA Way
We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.
A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.
Our five core commitments are:
We believe our customer is everything We are one team We are supportive and caring We are business-minded for social purpose We are curious and ambitious.
You can read more about the GSA Way in our recruitment pack.
Benefits
In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes; annual holiday entitlement (plus statutory bank holidays); a defined contribution pension scheme; trust based flexible working and a Confidential Employee Assistance Programme (EAP).
GreenSquareAccord also offer a non-contractual performance-related bonus scheme. Further details will be made available upon joining, along with supporting documentation which can be found on the GreenSquareAccord intranet site.
How to apply
If this sounds like the exciting new challenge you`ve been waiting for, we`d love to hear from you. If you wish to have an informal chat about the role, please contact Saroj Sallan 0121 3589052
If you wish to apply for this role please email a copy of your up to date CV to