ICAT Coordinator
| Posting date: | 18 September 2024 |
|---|---|
| Salary: | £25,147.00 to £27,596.00 per year |
| Additional salary information: | £25147.00 - £27596.00 a year |
| Hours: | Full time |
| Closing date: | 09 October 2024 |
| Location: | Burnley, BB10 2PQ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9435-24-0630 |
Summary
The role will assist and support the ICAT team, as well as Intensive Home Support professionals, with front line duties as part of the multi-disciplinary decision making processes, assessment and intervention. The post is primarily office based manning a busy incoming phone line, therefore an excellent telephone manner as well as the ability to work under pressure is required. At times it may include undertaking face to face assessments of need which may be done within the service users own home or one of the residential rehab establishments, therefore access to a car for work purposes is essential. The ideal candidate for this role will be have significant experience in the health and social care sector, having worked directly with patients/service users in either a community, care home or hospital setting. The ideal candidate should have experience of providing holistic assessments of need and/or the ability to review care plans. The role also requires the ability to independently review a patients situation and make person centred recommendations. The main challenges of the role are the fluctuations in demand and unpredictable nature that we need to be responsive too. In addition, we do work with people who are in a time of crisis or in need of urgent care and support or even life threatening situations, and either them or their family members can contact us in a state of distress. It is highly important that Co-Ordinators can remain calm and focused, maintaining excellent communications skills when faced with these scenarios.