Assistant Pathway Administrator
| Posting date: | 17 September 2024 |
|---|---|
| Salary: | £24,071.00 to £25,674.00 per year |
| Additional salary information: | £24071.00 - £25674.00 a year |
| Hours: | Full time |
| Closing date: | 01 October 2024 |
| Location: | Oxfordshire, OX3 7LE |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9321-24-2458 |
Summary
Demonstrate high levels of customer care and be an ambassador for customer care within the Trust. Provide a robust administration function that underpins the delivery of a high quality service and maintain effective working relationships with clinical, nursing and administrative staff. Respond to communication and queries including email, face to face and over the telephone in a timely manner. Maintain patient confidentiality at all times. Be flexible in your approach to work, such as covering other job roles at an appropriate grade or site, and to include varying working hours to ensure the service maintains a minimum level of cover during its core hours of 08:00 to 17:00. Use the Trust IT systems (for example EPR, Voice Recognition, SCANIT, etc.) to register patients, make up a set of patient notes, make outpatient appointments, produce end of treatment letters, ensure that details are correct, check in / check of outpatient appointments as instructed. Assist with the processing of new referrals on Choose and Book / DBS / e-referral systems. Contribute to on-going and future service development projects supporting continuous improvement of the services we provide. Attend Departmental meetings and training as required to ensure that you maintain an up-to-date working knowledge of service and trust procedures Act in a manner aligned to our Trust Values and consistently demonstrate the behaviours that will ensure we achieve our ambition of delivering compassionate excellence. Any other duties which may be needed to fulfil the objectives of the post, which are appropriate to the grade.