Funeral Plan Arranger - Field based East Birmingham
| Posting date: | 17 September 2024 |
|---|---|
| Salary: | £26,941 to £26,941 per year |
| Hours: | Full time |
| Closing date: | 17 October 2024 |
| Location: | Birmingham, West Midlands |
| Remote working: | On-site only |
| Company: | Central England Co-operative |
| Job type: | Permanent |
| Job reference: | 6801 |
Summary
What will you be doing?
Central England Co-operative Funeral Plans Limited (CEC FPL) is a wholly owned subsidiary of Central England Co-operative Limited (CEC). It is a newly formed business set up to be the specialised and regulated funeral plan distributor and provider within the CEC Group.
This role is subject to FCA regulatory employment checks, which include standard DBS checks, credit checks and regulatory references. These checks are conducted by an external 3rd party* and your application for this position, will be deemed as your consent for us to conduct these checks (once we've received your verbal acceptance on any offer). These checks are required for all internal and external candidates. *full details of these checks can be found at https://www.ukemployeechecks.co.uk/employee-screening-packages/fca-screening
Thousands of families in local communities across the sixteen Counties we serve, trust us to support them at a difficult time by taking care of all the small details that make a big difference.
The pre-paid funeral plan market is growing at a rapid pace due to product awareness and families financially planning for the future. With our strong brand and excellent product offering, we have a competitive advantage, providing the pre-paid funeral plan.
In this rewarding role, you will understand customer needs to talk them through our wide range of pre-paid funeral plan options, ensuring compliance with Financial Conduct Authority regulations.
How will I know if I am right for this role?
We’re looking for caring and talented people that strive to deliver excellent customer service. You’ll be passionate about offering our customers choice and value and making sure they are getting the right funeral plan for them, covering their needs across our range of funeral services including memorialisation, wills and probate, and legal services.
Being able to demonstrate a strong sales technique, you’ll be passionate in delivering new business and growing opportunities – taking ownership of individual funeral plan sales generated through various sources.
You'll be creative in your support of local community events – retaining, growing, and maximising all opportunities with potential customers through the introduction and management of campaigns and initiatives.
Charismatic, friendly and personable, you will comfortably and easily build relationships with new and existing customers through various forms of communication. This role will be mobile working; therefore, you’ll be required to carry out both in person meetings with customers across your trading area and using remote methods such as video and telephone calls.
Experience of working in an FCA regulated environment and/or being FCA certified would be an advantage, however this is not a requirement to apply, as successful applicants will be put through FCA certification upon an offer being made.
What is in it for me?
In addition to our competitive salaries, our colleagues also benefit from:
Fantastic colleague discount- including a discount of up to 20% on our products.
Retail discounts- our new hub offers colleagues access to hundreds of exclusive retail discounts, save money on days out and take advantage of holiday discounts.
Holiday buy- colleagues can buy up to a week extra of annual leave each year to enjoy the things that matter to them outside of work.
Colleague recognition- we make sure we celebrate our colleague’s achievements both personally and professionally
Enhanced family friendly policies- we want to help you feel fully supported during any significant life events.
Share of the profits- We pay a share of our profits to eligible colleagues as a thank you for their contribution to our success.
Paid time for volunteering- we encourage our colleagues to spend three days per year taking part in volunteering, fully paid for by us.
Give as you earn- as a caring Society, we want to help you support charities which mean something to you.
Healthcare Cashplan- your wellbeing is important, so you are able contribute to a voluntary plan that helps pay towards a range of healthcare expenses.
Company Pension- Colleagues can access a company pension scheme with us and receive an employer contribution when they too contribute. We also offer Pension wellbeing information to help you plan for retirement.
Life Assurance- You’ll get free life assurance cover, that pays your nominated beneficiary if you die while you’re working for us.
Personalised learning and development- with easy access to a wide range of training programmes
We are the difference makers and understand flexibility makes a difference- we understand a ‘one size fits all’ approach doesn’t work for colleagues when it comes to flexibility and balancing work with home life.
We have introduced new ways of working to support our colleagues wellbeing and embrace ways of working that work for everyone.
We are also trialing “Work flex” across our Support Centre, Funeral and Retail locations which offers colleagues the opportunity to work a compressed 4-day working week, 9-day fortnight or a mix of both. More reasons to join us at Central Co-op.
Who are we?
We’re Central Co-op, a Member-owned and Member-led co-operative Society.
And with us, you’re not just a colleague, you’re a Member. You’ll own a share of the business.
You’ll be able to make a positive impact in your community, joining us in our mission to create a sustainable Society, and working alongside a team of passionate people who’ll help you grow.
To find out more about working for us, visit our website www.careers.coop
Everyone is welcome here. We’re happy to make reasonable adjustments so that all our candidates can show us how they’ll perform their role. Please tell us what you need at the bottom of your covering letter and we’ll do our best to support you through our recruitment process
Central England Co-operative Funeral Plans Limited (CEC FPL) is a wholly owned subsidiary of Central England Co-operative Limited (CEC). It is a newly formed business set up to be the specialised and regulated funeral plan distributor and provider within the CEC Group.
This role is subject to FCA regulatory employment checks, which include standard DBS checks, credit checks and regulatory references. These checks are conducted by an external 3rd party* and your application for this position, will be deemed as your consent for us to conduct these checks (once we've received your verbal acceptance on any offer). These checks are required for all internal and external candidates. *full details of these checks can be found at https://www.ukemployeechecks.co.uk/employee-screening-packages/fca-screening
Thousands of families in local communities across the sixteen Counties we serve, trust us to support them at a difficult time by taking care of all the small details that make a big difference.
The pre-paid funeral plan market is growing at a rapid pace due to product awareness and families financially planning for the future. With our strong brand and excellent product offering, we have a competitive advantage, providing the pre-paid funeral plan.
In this rewarding role, you will understand customer needs to talk them through our wide range of pre-paid funeral plan options, ensuring compliance with Financial Conduct Authority regulations.
How will I know if I am right for this role?
We’re looking for caring and talented people that strive to deliver excellent customer service. You’ll be passionate about offering our customers choice and value and making sure they are getting the right funeral plan for them, covering their needs across our range of funeral services including memorialisation, wills and probate, and legal services.
Being able to demonstrate a strong sales technique, you’ll be passionate in delivering new business and growing opportunities – taking ownership of individual funeral plan sales generated through various sources.
You'll be creative in your support of local community events – retaining, growing, and maximising all opportunities with potential customers through the introduction and management of campaigns and initiatives.
Charismatic, friendly and personable, you will comfortably and easily build relationships with new and existing customers through various forms of communication. This role will be mobile working; therefore, you’ll be required to carry out both in person meetings with customers across your trading area and using remote methods such as video and telephone calls.
Experience of working in an FCA regulated environment and/or being FCA certified would be an advantage, however this is not a requirement to apply, as successful applicants will be put through FCA certification upon an offer being made.
What is in it for me?
In addition to our competitive salaries, our colleagues also benefit from:
Fantastic colleague discount- including a discount of up to 20% on our products.
Retail discounts- our new hub offers colleagues access to hundreds of exclusive retail discounts, save money on days out and take advantage of holiday discounts.
Holiday buy- colleagues can buy up to a week extra of annual leave each year to enjoy the things that matter to them outside of work.
Colleague recognition- we make sure we celebrate our colleague’s achievements both personally and professionally
Enhanced family friendly policies- we want to help you feel fully supported during any significant life events.
Share of the profits- We pay a share of our profits to eligible colleagues as a thank you for their contribution to our success.
Paid time for volunteering- we encourage our colleagues to spend three days per year taking part in volunteering, fully paid for by us.
Give as you earn- as a caring Society, we want to help you support charities which mean something to you.
Healthcare Cashplan- your wellbeing is important, so you are able contribute to a voluntary plan that helps pay towards a range of healthcare expenses.
Company Pension- Colleagues can access a company pension scheme with us and receive an employer contribution when they too contribute. We also offer Pension wellbeing information to help you plan for retirement.
Life Assurance- You’ll get free life assurance cover, that pays your nominated beneficiary if you die while you’re working for us.
Personalised learning and development- with easy access to a wide range of training programmes
We are the difference makers and understand flexibility makes a difference- we understand a ‘one size fits all’ approach doesn’t work for colleagues when it comes to flexibility and balancing work with home life.
We have introduced new ways of working to support our colleagues wellbeing and embrace ways of working that work for everyone.
We are also trialing “Work flex” across our Support Centre, Funeral and Retail locations which offers colleagues the opportunity to work a compressed 4-day working week, 9-day fortnight or a mix of both. More reasons to join us at Central Co-op.
Who are we?
We’re Central Co-op, a Member-owned and Member-led co-operative Society.
And with us, you’re not just a colleague, you’re a Member. You’ll own a share of the business.
You’ll be able to make a positive impact in your community, joining us in our mission to create a sustainable Society, and working alongside a team of passionate people who’ll help you grow.
To find out more about working for us, visit our website www.careers.coop
Everyone is welcome here. We’re happy to make reasonable adjustments so that all our candidates can show us how they’ll perform their role. Please tell us what you need at the bottom of your covering letter and we’ll do our best to support you through our recruitment process