Mental Health Practitioner | East London NHS Foundation Trust
| Posting date: | 16 September 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £44,806 - £53,134 Pro rata |
| Hours: | Full time |
| Closing date: | 16 October 2024 |
| Location: | Mile End, E1 4DG |
| Company: | East London NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 6607337/363-CTH6607337 |
Summary
A new mental health service dedicated for North East London
We have set up a crisis response service which serves North East London for those experiencing a mental health crisis to call NHS 111 and have 24/7 access to the mental health support they need
Why you should join us?
In return for your commitment, we will offer you inner London weighting, a comprehensive induction package, a bespoke training programme, regular supervision, regular reflective practice and a comprehensive staff well being programme.
What we require
It is desirable that the successful applicant has a professional and personal experience of the communities in North East London. In addition, good communication skills over the telephone is essential.
Where will the service be based?
The service is based at Mile End Hospital, East London.
The post will be subject to 24 hour internal rotation and on rotation to respond to the 4 hour urgent response referrals.
The postholder will be required to respond to calls made to the crisis line, from Blue Light Emergency Services or via NHS 111.
The postholder will work with people in crisis and their families who are supporting them and who reside in these boroughs, who are experiencing a mental health crisis.
The postholder will support the band 4 crisis response practitioners in taking calls to the phone line and will be the escalation point for complex calls requiring a qualified practitioner involvement.
The postholder will provide supervision to the band 4 crisis response practitioners as delegated in the governance structure.
In conjunction with the senior management team you will ensure safe and effective crisis support is delivered on a consistent basis and that targets are met or are escalated when challenges prevent this.
To undertake a comprehensive assessment including risk assessment effectively and efficiently using the triage tool, over the telephone and ensuring an urgent face to face assessment is carried out as appropriate or the relevant blue light emergency service is deployed.
To agree crisis care plans as appropriate to the triage outcome of the call and to support and advise relatives and care givers.
Take responsibility in the absence of senior staff for ensuring adequate staffing resources to deliver the service.
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Develop and maintain a high standard of practice based on a biopsychosocial assessment framework and supportive clinical management.
Liaise and establish good working relationships with referring agents, colleagues in Primary Care services, Social Services, Community Mental Health Teams, Assertive Outreach, In-Patient services, Emergency Services, Criminal Justice, Voluntary Sector and other agencies as appropriate.
To have knowledge of and practice a range of therapeutic interventions available to reduce distress for individuals experiencing an acute mental health crisis.
Ability to work autonomously.
To work with the service in developing plans that offer supportive crisis care in the least restrictive way.
Act as a role model in the practice area, encouraging staff in supervision to sustain a supportive learning environment.
Be responsible for the maintenance and accurate recording of patient information in the documentation systems and to ensure the effective dissemination of service user information throughout the Trust.
Ensure compliance with the requirements Safeguarding Adults and Children’s policies. To ensure that staff have the required knowledge and skills to work within these procedures to support the safety of vulnerable adults and children.
Recognize the role of advocacy, promote concept of autonomy and self-empowerment and ensure members of the team comply with this.
Have an understanding of the key performance indicators for the ELFT crisis service and ensure compliance with Trust CQUINs and key performance indicators.
Identify own educational needs ensuring professional updating and development as appropriate to the relevant regulatory body.
Ensure that own compliance with mandatory training is maintained.
Ensure full engagement and potential through supervision, appraisals and performance management.
Ensure that you are suitably skilled in identifying the physical health needs of service users.
To represent the crisis service positively both internally and externally to the Trust.
This advert closes on Wednesday 2 Oct 2024