Deputy Head of the Force Control Room
| Posting date: | 13 September 2024 |
|---|---|
| Salary: | £68,586 to £79,236 per year |
| Hours: | Full time |
| Closing date: | 06 October 2024 |
| Location: | Melton, North Ferriby |
| Remote working: | On-site only |
| Company: | Humberside Police |
| Job type: | Permanent |
| Job reference: |
Summary
Role: Deputy Head of Force Control Room
Department: Force Control Room (FCR)
Scale: MP2
Salary: £68,586 - £79,236
Location: Melton 2, Wyke Way
Hours: 37 Hours per week (Full-Time)
Contract: Permanent
Are you an experienced leader with a passion for public safety and operational excellence? We are seeking a dynamic and skilled Deputy Head of Force Control Room to join our team.
In this role, you will play a critical part in managing the day-to-day operations of our Force Control Room, ensuring the highest standards of service delivery and emergency response.
Leading a large team is a multifaceted challenge that requires a unique blend of skills and qualities. At its core, effective leadership in this context involves not only managing a diverse group of individuals but also inspiring and guiding them towards a shared vision. A successful leader must excel in communication, ensuring that each team member feels heard and valued while maintaining clarity and direction. Strategic thinking is essential for coordinating complex projects and aligning team efforts with organisational goals. Moreover, fostering a collaborative environment where trust and mutual respect flourish is crucial for maximising team performance and morale. By balancing these elements, a leader can drive a large team towards achieving outstanding results and cultivating a positive, productive work culture.
Humberside Police is a modern, forward-thinking Force that is on a continuous improvement journey, focusing on creativity, innovation, and digitisation to improve our service to the public. As we are a value driven organisation, you must be able to operate with fairness, integrity, and professionalism to ensure our people and our communities are treated with the respect they deserve.
An outstanding police force needs outstanding leaders. Is this you?
Key Responsibilities:
Consistent monitoring of the financial resources of the function to ensure that funding is sufficient to meet operational and strategic demands which enables the effective and correct use of resources in accordance with Financial Regulations.
Responsible for ensuring the Force meets National targets, actively monitoring demand into the FCR, identifying, and implementing ways to reduce and eliminate unnecessary demand.
The efficient and effective operation of Contact Management channels including the 101- and 999-line, matching staffing levels and skills to meet the demands of a 24-hour service.
Development of Contact Management in accordance with emerging media platforms.
Quality assurance of the function, overseeing the timely and accurate recording and provision of source incident data for the purposes of analysis, feedback, and planning.
Manages, motivates, and reviews all FCR staff and resources, providing cost effective service delivery and performance improvements, including the optimisation of staffing levels to match demand profiles.
Represents the Command at Force Leadership meetings, advising on policy, procedures, and performance for the FCR.
Effective management of the Command overtime and staffing budget. Forecasting expenditure and creating governance strategies for fiscal control.
For further information relating to the role and tasks of this position please refer to the attached role requirement.
What the role requires:
Demonstrates a high level of professional judgement, initiative, management decision making skills and knowledge, as they need to make decisions to ensure a successful delivery of front-line service on a 24-hour basis.
Regional and National travel may also be required as commensurate with the responsibilities of the post.
Will be expected to travel around the Humberside force area as required.
Post holder will possess a professional qualification in one of the disciplines of Management, Finance or Personnel or proven experience of working in a Contact Management environment.
Pre – Employment Checks and Eligibility
Applicants must meet the minimum requirement checkable history criteria of at least 3 years continuous residency in the UK to apply for roles with Humberside Police.
Successful candidates will undergo a vetting procedure pre-requisite of employment. (Please note, with holding any information asked by the vetting department, may delay the vetting procedure, or result in your vetting been refused and the offer of employment been withdrawn)
Tattoo’s will be reviewed as a part of the recruitment process to ensure we maintain a level of professional standards and to make sure the images do not cause offence or are unacceptable.
Contact point for applicants:
If you have any questions regarding the recruitment process, please contact us at recruiting@humberside.pnn.police.uk
How to apply for the role:
To apply for the role, please click the ‘Apply’ button below.
Please note, you must wait 3 months before submitting another application if you have applied for THIS role within the last 3 months.
For Information & Advice on completing an online application, please follow the link below.
https://nationalcareers.service.gov.uk/triagetool?triage-select=Understanding+the+recruitment+process
Closing Date: Sunday 6th October 2024 at 23:55
Interview date: Wednesday 16th October 2024. Candidates invited to interview, must be able to attend in person.
It is not likely that closing dates will be extended, other than in exceptional circumstances and would need to be with the permission of the Recruitment Manager and Line Manager of the role.
The Recruitment Manager can authorise to close any vacancy before the closing date stated on the advert.
Department: Force Control Room (FCR)
Scale: MP2
Salary: £68,586 - £79,236
Location: Melton 2, Wyke Way
Hours: 37 Hours per week (Full-Time)
Contract: Permanent
Are you an experienced leader with a passion for public safety and operational excellence? We are seeking a dynamic and skilled Deputy Head of Force Control Room to join our team.
In this role, you will play a critical part in managing the day-to-day operations of our Force Control Room, ensuring the highest standards of service delivery and emergency response.
Leading a large team is a multifaceted challenge that requires a unique blend of skills and qualities. At its core, effective leadership in this context involves not only managing a diverse group of individuals but also inspiring and guiding them towards a shared vision. A successful leader must excel in communication, ensuring that each team member feels heard and valued while maintaining clarity and direction. Strategic thinking is essential for coordinating complex projects and aligning team efforts with organisational goals. Moreover, fostering a collaborative environment where trust and mutual respect flourish is crucial for maximising team performance and morale. By balancing these elements, a leader can drive a large team towards achieving outstanding results and cultivating a positive, productive work culture.
Humberside Police is a modern, forward-thinking Force that is on a continuous improvement journey, focusing on creativity, innovation, and digitisation to improve our service to the public. As we are a value driven organisation, you must be able to operate with fairness, integrity, and professionalism to ensure our people and our communities are treated with the respect they deserve.
An outstanding police force needs outstanding leaders. Is this you?
Key Responsibilities:
Consistent monitoring of the financial resources of the function to ensure that funding is sufficient to meet operational and strategic demands which enables the effective and correct use of resources in accordance with Financial Regulations.
Responsible for ensuring the Force meets National targets, actively monitoring demand into the FCR, identifying, and implementing ways to reduce and eliminate unnecessary demand.
The efficient and effective operation of Contact Management channels including the 101- and 999-line, matching staffing levels and skills to meet the demands of a 24-hour service.
Development of Contact Management in accordance with emerging media platforms.
Quality assurance of the function, overseeing the timely and accurate recording and provision of source incident data for the purposes of analysis, feedback, and planning.
Manages, motivates, and reviews all FCR staff and resources, providing cost effective service delivery and performance improvements, including the optimisation of staffing levels to match demand profiles.
Represents the Command at Force Leadership meetings, advising on policy, procedures, and performance for the FCR.
Effective management of the Command overtime and staffing budget. Forecasting expenditure and creating governance strategies for fiscal control.
For further information relating to the role and tasks of this position please refer to the attached role requirement.
What the role requires:
Demonstrates a high level of professional judgement, initiative, management decision making skills and knowledge, as they need to make decisions to ensure a successful delivery of front-line service on a 24-hour basis.
Regional and National travel may also be required as commensurate with the responsibilities of the post.
Will be expected to travel around the Humberside force area as required.
Post holder will possess a professional qualification in one of the disciplines of Management, Finance or Personnel or proven experience of working in a Contact Management environment.
Pre – Employment Checks and Eligibility
Applicants must meet the minimum requirement checkable history criteria of at least 3 years continuous residency in the UK to apply for roles with Humberside Police.
Successful candidates will undergo a vetting procedure pre-requisite of employment. (Please note, with holding any information asked by the vetting department, may delay the vetting procedure, or result in your vetting been refused and the offer of employment been withdrawn)
Tattoo’s will be reviewed as a part of the recruitment process to ensure we maintain a level of professional standards and to make sure the images do not cause offence or are unacceptable.
Contact point for applicants:
If you have any questions regarding the recruitment process, please contact us at recruiting@humberside.pnn.police.uk
How to apply for the role:
To apply for the role, please click the ‘Apply’ button below.
Please note, you must wait 3 months before submitting another application if you have applied for THIS role within the last 3 months.
For Information & Advice on completing an online application, please follow the link below.
https://nationalcareers.service.gov.uk/triagetool?triage-select=Understanding+the+recruitment+process
Closing Date: Sunday 6th October 2024 at 23:55
Interview date: Wednesday 16th October 2024. Candidates invited to interview, must be able to attend in person.
It is not likely that closing dates will be extended, other than in exceptional circumstances and would need to be with the permission of the Recruitment Manager and Line Manager of the role.
The Recruitment Manager can authorise to close any vacancy before the closing date stated on the advert.