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OTC Administrator | University Hospitals of Leicester NHS Trust
| Posting date: | 13 September 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £23,615 Per Annum |
| Hours: | Part time |
| Closing date: | 13 October 2024 |
| Location: | Leicester, LE1 5WW |
| Company: | University Hospitals of Leicester |
| Job type: | Permanent |
| Job reference: | 6603807/358-6603807-CHU |
Summary
To provide a full administration service for the Clinical/Nursing teams across the CMG ensuring that the quality of standards of the Trust are met. To provide support and guidance to patients, carers, relatives, and others contacting the service. To prospectively look at treatment slot availability to ensure maximum efficiencies within the service to agreed patient safety guidance, ensuring correct booking methods and policies are adhered to.
The successful applicant with work apart of team to ensure the smooth running and operation of the treatment centre.
The post-holder will be responsible for making sure all relevant documentation is obtained before a patient is expected.
The post-holder is also expected to greet all patients in a positive and inviting manner in line with our UHL policies.
Full time working hours - Mon - Fri 08:00 - 16:00 / 09:00 - 17:00
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
1. To treat all patients, visitors and colleagues with courtesy and respect; maintaining confidentiality at all times
2. Maintaining a clean and tidy environment, and reporting all incidents / accidents to Senior Staff
3. To keep patient centre system up to date, including admission transfers and discharges of patients. To also keep the patient appointment booking system (Bookwise Oncology) up to date, accurate and adhering to correct treatment lengths
4. To be responsible for patient notes ensuring:
• They are available and ready for use when needed.
• That reports, care plans etc. are filed in notes.
• Maintain patient confidentiality at all times
5. Answer telephone calls and queries from patients, relatives and members of the multi-disciplinary team, forwarding enquiries to appropriate staff
6. To ensure smooth running of the unit by:
• Keeping booking system up to date
• Keeping list of patients admitted / discharged
• Making follow-up appointments for patient
• Ensuring evening admissions / discharges are entered on the patient centre system
• Ensure all notes are available for nursing or other staff
7. To assist in the general running and maintenance of the unit as a member of the multi-disciplinary team
8. To phone members of staff as required
9. To provide sickness / annual leave cover to our other areas as required
This advert closes on Thursday 26 Sep 2024