Safeguarding Administration Coordinator and Minute Taker
| Posting date: | 13 September 2024 |
|---|---|
| Salary: | £26,530.00 to £29,114.00 per year |
| Additional salary information: | £26530.00 - £29114.00 a year |
| Hours: | Full time |
| Closing date: | 04 October 2024 |
| Location: | Torquay, TQ2 5QW |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9388-24-1190 |
Summary
Detailed job description and responsibilitiesCommunication and Working RelationshipsDemonstrate effective communication skills and promote a positive image of the team with service users, carers, professionals and external agencies from a variety of disciplines, both within and outside the TrustCommunicate effectively with a range of people, either in person or on thetelephone, promptly and in a professional and courteous manner whilstrecognising barriers to communicationRespond to frequent enquiries made by clients/staff, either in person or on the telephone, promptly and in a professional and courteous manner in line with Trust policyAny immediate concerns that cannot be resolved by the post holder will bereported immediately to the Safeguarding Adults Lead PractitionerWork competently within current procedures for own working practices and, where appropriate, contribute to the development and implementation of changes to improve own working practices/service, policies, procedures and guidelinesEnsuring that all communication is held using Information Governance Policy, maintaining confidentiality Contribute to the maintenance and accuracy of safeguarding adults / mental capacity Icon informationPlanning and Organisational SkillsAbility to prioritise own workloadSupporting team administrators in managing their workloadCompetent in handling queries and ever-changing demandsArrange core meetings such as Safeguarding Adult Improvement Group,Safeguarding Adult Forums; ensure room availability and invitations are sent, collation of attendees, administrate on the day and produce certificates as requiredAble to plan ahead to ensure effective working, and smooth processesResponsibility for Policy ImplementationSupport Head of Safeguarding Adults in formatting relevant safeguardingMCA policies as neededResponsibility for Finance, Equipment and Other ResourcesUsing Agresso order and maintain stationary levels as required for theSafeguarding TeamResponsibility for Supervision, Training, Leadership and ManagementAttending regular supervision with line managerTake responsibility for own continuous learning and development, ensuringmandatory training is maintained and up to dateMaintain and keep up to date records of Annual Leave and Flexible Working Charts, Training Records, Personal Files as per organisational policy andprocedureComplete monthly Payroll Attendance sheets for the team prior to submission by the Safeguarding Adult Operational LeadProvide administrative support to the team in job interviews and support new staff within induction arrangements such as obtaining ID cards, mobilephones, having workstations to meet individual needs including health andsafety, and access to Safeguarding Adults computer systems/emailInformation Technology and Administrative DutiesUse a variety of methods as required to take minutes in safeguardingmeetings such as use of audio tool equipment and typing direct onto LaptopsMaintain Safeguarding adults pages on ICON, including Prevent and Modern Slavery pages ensuring information is kept up to date and accessibleRaise Helpdesk tickets / log faults for self and colleagues when requiredAccurately produce minutes and correspondence from a variety of sourcesincluding material from audio or manuscripts within agreed timescalesTake responsibility for ensuring that the Generic Safeguarding Adult TeamContact Number is answered and calls are signposted appropriatelyTake clear messages and pass them promptly to the appropriate member ofthe team using own judgement on urgencyUse the patient records system to enter client related informationRetrieve and record patient information in line with service requirementsSet up meeting rooms as required including equipment / refreshmentsOpen (non-confidential), sort, log, distribute and prioritise incoming mail for the team using judgement and experience to decide where documents arepassedManagement of all safeguarding adults N Drive Files such as those for whole home investigations, staff email records, MARAC, team MeetingsEnsure all storage of information meets legislative and organisation policy and procedureSupport diary management of safeguarding team as requestedContribute to the development of safeguarding administrative support systems within the team and for organisational safeguarding practiceResponsibility for Research and DevelopmentSupport team members with the development of systems as requiredWork alongside zones to develop a unified way of working and production of Safeguarding adults administrative document