Staff Partnership Officer
| Posting date: | 12 September 2024 |
|---|---|
| Salary: | £42,939.00 to £50,697.00 per year |
| Additional salary information: | £42939.00 - £50697.00 a year |
| Hours: | Full time |
| Closing date: | 26 September 2024 |
| Location: | Dartford, DA2 7WG |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9277-24-1449 |
Summary
The postholder will be expected to establish and maintain positive interpersonal relationships with other staff members characterised by trust, mutual respect, open and honest communication. The Staff Partnership Officer will be a key member of the Staff Partnership Team, with responsibility to support and deputise for the Head of Staff Partnership role. The postholder will play a supporting role in ensuring the principles and practices, detailed in the Trusts People Strategy, Partnership Agreement and Staff Partnership plan, are incorporated into the ways of working in all parts of the organisation. The postholder will play an active role in managing organisational change, ensuring all staff affected are empowered to contribute to the process, upholding the principles of staff engagement and partnership working. The postholder will work closely with Senior Managers and Directors on a regular basis to remain informed about their service areas and plans that will affect their staff members. The postholder will offer support and engage with staff on matters affecting them, such as changes to working conditions and changes to terms and conditions. The postholder will establish credibility as an expert in engagement with staff at all levels. The postholder will support the Head of Staff Partnerships role as Staffside Lead for the Agenda for Change Job Evaluation process as well as being actively involved in this workstream. The post holder is required to analyse and respond to draft consultation papers in the absence of the Head of Staff Partnership and carry out these tasks on specific consultations designated to them. This may include non-clinical risk assessments, management papers and briefings, as required. Management responsibilities Line manage the Agenda for Change Administrator ensuring supervision, PDRs and all mandatory training are up to date. Participate in the recruitment process, induction, training, and mentoring of staff within and joining the Staff Partnership Team. Project Management Support the identification, planning, delivery and evaluation of Staff Partnership activity across the Trust working with appropriate Directors/Senior Managers and staff to achieve the required outcomes. This will include being able to contribute to and develop guidelines, policies and protocols across the Trust. Attend directorate/service meetings, actively contributing the staff partnership perspective to the business agenda eg at Directorate Management Meetings, People Committee, Senior Staff Events. Contribute to the planning of the Staff Partnership Teams activity regarding staff feedback, holding regular focus groups and sessions across all Directorates. Ensure clear action plans are developed and agreed with local management teams. In partnership with the Head of Staff Partnership, organise, implement and evaluate these feedback sessions to share with the Executive team. Contribute to the change management processes, as per Oxleas policy, providing Staff Partnership representation in the preparation, delivery and evaluation of consultations, to oversee and ensure staff are empowered to fully engage with the process. Work with Senior Managers/Directors towards resolving highly complex employee relations cases, for example facilitating informal resolution in staff disputes or providing support to staff at formal investigations/hearings. Contribute to the Trusts policy review process with Head of Employee Relations & Business Partnering and lead on specific delegated policy reviews. Work with Heads of HR and the People management team to collate and facilitate training programmes for managers and staff side reps. Invite, consult or liaise with staff side colleagues to, where appropriate, jointly work with the Staff Partnership team to ensure a representative broad information base is obtained. Jointly develop the role of the Staff Partnership Team to provide a function fit for purpose in the ever-changing Health economy. Support the Head of Staff Partnership in working with the Chief People Officer and Heads of HR on tender processes. Leadership The postholder will be required to assist with the training/mentoring/coaching of staff with regards to change management, staff engagement and Agenda for Change. Facilitate effective focus groups for all staff groups. Research The postholder will be expected to carry out audits and to research information for accuracy and to cascade this to management and/or staff as appropriate. Communication The postholder must be able to demonstrate excellent communication, presentation and engagement skills to be able to communicate with all staff constituting the Oxleas workforce to facilitate constructive and productive working relationships. Produce reports from focus groups and present to Senior Managers/Directors in a timely fashion at pre-planned monthly or bi-monthly meetings. Escalate any matters of urgency using appropriate communication. Monitor, review and evaluate action plans arising from focus group feedback. Jointly, with the Head of Staff Partnership, produce the half-yearly Staff Partnership Board Report. Support the Head of Staff Partnership to present the Board Report to the Trust Executive, People Committee and other appropriate senior management meetings, deputising for the Head of Staff Partnership as required. Impart highly distressing/unwelcome news to either individuals or groups of staff where the situation can be highly contentious eg organisational change process or when staff are receiving information that is not easily understood. Ensure communication is appropriate for target audience. Use motivational skills to encourage staff engagement to improve services / performance where there might be resistance to change. Planning and Organisational Skills The postholder will be expected to plan and organise staff engagement activities across the Trust, making adjustments to suit staff working in a variety of locations and in a variety of rotas across South East London, Kent and the South West. These plans will be both long term, ie yearly, and will have several short-term plans on-going at any one time. Prioritise workload while dealing with constant interruptions from both internal and external sources. Demonstrate project management (planning and delivery) skills and competencies.