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Property Manager
| Posting date: | 11 September 2024 |
|---|---|
| Salary: | £36,000 to £42,000 per year |
| Hours: | Full time |
| Closing date: | 18 September 2024 |
| Location: | Borehamwood, Hertfordshire, WD6 3TJ |
| Company: | Daniel Owen Ltd |
| Job type: | Permanent |
| Job reference: | MA1908_1726044606 |
Summary
Daniel Owen are seeking a Property Portfolio Manager located in London.
Are you a dynamic and dedicated professional with a passion for property management? This role offers a chance to excel in a challenging and rewarding environment, where your skills and expertise will be highly valued.
Why This Role Stands Out:
- Professional Growth: Engage in continuous learning and development through external training events and internal sessions.
- Impactful Work: Play a crucial role in maintaining and improving property standards, ensuring customer satisfaction and compliance with legal requirements.
- Collaborative Environment: Work closely with a supportive team, including service managers and support staff, to deliver exceptional service.
Key Responsibilities:
- Customer Service Excellence: Lead by example to promote outstanding customer service, ensuring customers are informed and satisfied at every touchpoint.
- Maintenance Oversight: Manage reactive maintenance, raise job orders, and coordinate with contractors while keeping customers updated.
- Financial Management: Authorise expenditures, create realistic budgets, and ensure steady cash flow, with no more than a 5% variance on budget vs actual expenses.
- Compliance and Safety: Oversee Health & Safety, Fire Risk Assessments, and asbestos management, ensuring all legal requirements are met.
- Communication: Prepare and send monthly/quarterly newsletters, manage electronic data, and respond to emails and calls within 24 hours.
- Reporting and Documentation: Provide accurate monthly reports, complete site visit reports within five days, and ensure all activities are compliant with current legislation.
Skills and Experience Required:
- Property Management Knowledge: A solid understanding of property management principles and procedures.
- Technical Proficiency: Familiarity with QUBE computer system and Microsoft Office applications.
- Communication Skills: Strong written and verbal communication abilities, with good soft skills to empathise with and understand customer needs.
- Self-Motivation: A proactive approach to continuous improvement, learning, and development.
- Adaptability: Ability to react effectively to daily events, adapt to changing requirements, and participate fully in departmental operations
Personal Attributes:
- Organisational Skills: Ability to plan workloads and work unsupervised.
- Team Player: Willingness to assist with problem-solving and support the team.
- Flexibility: Adaptable to new operational systems and technological advancements.
This role is perfect for a motivated individual looking to make a significant impact in property management. If you have the skills and drive to excel, this could be the perfect fit for you.