Clinical Administrator / Dispenser
| Posting date: | 11 September 2024 |
|---|---|
| Salary: | £12.04 to £12.70 per hour |
| Hours: | Full time |
| Closing date: | 09 October 2024 |
| Location: | Greater London, UB6 |
| Company: | Pharmacy2U |
| Job type: | Permanent |
| Job reference: | ORG3988-RW1142308PerCAD |
Summary
Role: Clinical Administrator / Dispenser
Location: Perivale (UB6) OR Leeds (LS15) (with hybrid working after completion of training)
Salary: £12.04 per hour for trainees, £12.70 per hour for NVQ2 qualified plus extensive benefits
Contract type: Permanent
Employment type: Full time
Working hours: 40 hours per week, Monday to Friday 9am to 6pm
Do you want to work for the nation’s largest online pharmacy ensuring excellence for all our patients? We’re a market leader in the pharmacy world, with 25 years’ experience, helping over 1.4 million patients in England manage their NHS prescriptions from request through to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient-centric digital healthcare provider. We are committed to continuing to develop a positive, open and honest working environment for all.
We are seeking UK qualified dispensary assistants (preferably NVQ2) to assist the clinical team and help us build the future of medication supply and adherence.
What’s in it for you?
Occupational sick pay
Enhanced maternity and paternity pay
Contributory pension
Discounted insurance (Aviva)
Employee discount site
Discounted gyms (via our blue light card and benefits schemes)
Employee assistance programme
In-house mental health support
Free onsite parking
Health and wellbeing initiatives
Social events throughout the year
Cycle to work scheme
Green car scheme
Registration fees paid (GPhC, NMC, CIPD etc)
Long service bonus
Refer a friend bonus
Blue light card
Hybrid working
Commitment to CPD/training
25 days annual leave increasing with service
Annual leave buy and sell scheme
Discounts & Exclusive offers at The Springs, Leeds
25% Discount & health & beauty purchases
What you’ll be doing?
Actioning prescription claiming tasks via the issue platform to ensure NHSBSA payment can be claimed
Working with our clinical team to answer queries and ensuring clear communications and escalations as required
Contacting surgeries regarding prescription queries and ensure these are handled in a logical and efficient manner
Accurately matching patient orders with prescriptions issued by surgeries and reminding patients to take their medication at the correct time and dose
Resolving escalated clinical queries from the patient care team
Ensuring repeat dispensing requests are filled and ready to be processed by our dispensary team
Ensuring all hourly KPI’s are met and are within legal, ethical, professional and company requirements
Providing support and training material to our patient care team, and in office tasks such as processing green prescriptions, processing mail, completing FP57 forms and endorsing
Who are we looking for?
UK dispensing qualification at NVQ 2 level is highly desirable
A background of dispensing prescriptions in an English community pharmacy and experience of working within company and ethical rules and regulations
A good understanding of the NHS prescription system
IT literate with intermediate excel
Able to prioritise and organise workload
Numerate and can work accurately even when under pressure
A good team player who pro-actively helps fellow team members when they are busier
Demonstrates a patient first approach at all times and strives to exceed patient expectations
What happens next?
Please click apply and if we think you are a good match, we will be in touch to arrange an interview.
Applicants must prove they have the right to live in the UK.
All successful applicants will be required to undergo a DBS check.
Unsolicited agency applications will be treated as a gift.
Location: Perivale (UB6) OR Leeds (LS15) (with hybrid working after completion of training)
Salary: £12.04 per hour for trainees, £12.70 per hour for NVQ2 qualified plus extensive benefits
Contract type: Permanent
Employment type: Full time
Working hours: 40 hours per week, Monday to Friday 9am to 6pm
Do you want to work for the nation’s largest online pharmacy ensuring excellence for all our patients? We’re a market leader in the pharmacy world, with 25 years’ experience, helping over 1.4 million patients in England manage their NHS prescriptions from request through to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient-centric digital healthcare provider. We are committed to continuing to develop a positive, open and honest working environment for all.
We are seeking UK qualified dispensary assistants (preferably NVQ2) to assist the clinical team and help us build the future of medication supply and adherence.
What’s in it for you?
Occupational sick pay
Enhanced maternity and paternity pay
Contributory pension
Discounted insurance (Aviva)
Employee discount site
Discounted gyms (via our blue light card and benefits schemes)
Employee assistance programme
In-house mental health support
Free onsite parking
Health and wellbeing initiatives
Social events throughout the year
Cycle to work scheme
Green car scheme
Registration fees paid (GPhC, NMC, CIPD etc)
Long service bonus
Refer a friend bonus
Blue light card
Hybrid working
Commitment to CPD/training
25 days annual leave increasing with service
Annual leave buy and sell scheme
Discounts & Exclusive offers at The Springs, Leeds
25% Discount & health & beauty purchases
What you’ll be doing?
Actioning prescription claiming tasks via the issue platform to ensure NHSBSA payment can be claimed
Working with our clinical team to answer queries and ensuring clear communications and escalations as required
Contacting surgeries regarding prescription queries and ensure these are handled in a logical and efficient manner
Accurately matching patient orders with prescriptions issued by surgeries and reminding patients to take their medication at the correct time and dose
Resolving escalated clinical queries from the patient care team
Ensuring repeat dispensing requests are filled and ready to be processed by our dispensary team
Ensuring all hourly KPI’s are met and are within legal, ethical, professional and company requirements
Providing support and training material to our patient care team, and in office tasks such as processing green prescriptions, processing mail, completing FP57 forms and endorsing
Who are we looking for?
UK dispensing qualification at NVQ 2 level is highly desirable
A background of dispensing prescriptions in an English community pharmacy and experience of working within company and ethical rules and regulations
A good understanding of the NHS prescription system
IT literate with intermediate excel
Able to prioritise and organise workload
Numerate and can work accurately even when under pressure
A good team player who pro-actively helps fellow team members when they are busier
Demonstrates a patient first approach at all times and strives to exceed patient expectations
What happens next?
Please click apply and if we think you are a good match, we will be in touch to arrange an interview.
Applicants must prove they have the right to live in the UK.
All successful applicants will be required to undergo a DBS check.
Unsolicited agency applications will be treated as a gift.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.