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Medical Secretary
| Posting date: | 10 September 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 24 September 2024 |
| Location: | Torquay, TQ2 8JG |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A2592-24-0012 |
Summary
Providing secretarial services to the practice team, working in accordance with practice protocols and guidelines Ensuring accurate and appropriate action is taken with telephone enquiries and messages Answering the surgery bypass line which involves calls from professionals and directing them to the appropriate person with the surgery. Maintaining effective liaison with other agencies and staff concerned with patient care and with other disciplines within the practice, with appropriate regard to confidentiality. Preparing letters and reports Updating and maintaining medical records, appreciating confidentiality Monitoring and responding to emails sent to the Secretarial email account Providing an efficient audio, copy typing and word processing service for clinical staff on a daily basis, prioritising urgent requests. Managing the Choose & Book referral system to make appointments, bookings and e-Referrals Retrieving medical records and assisting the completion of medical/insurance records. This involves the use or the iGPR system. Filing patient records and correspondence in patient medical records. Assisting with the gathering of statistics and information when required. Providing cover for members of the secretarial team during periods of sickness and annual leave. Responding to online consults pertaining to referrals, letters, report requests and all other Secretarial requests. Cross cover with the Patient Communications Team, assisting in admin work including the patient enquiry phone line.