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Cantonese Speaking Key Worker
| Posting date: | 10 September 2024 |
|---|---|
| Salary: | £23,176 to £28,420 per year |
| Hours: | Full time |
| Closing date: | 13 September 2024 |
| Location: | Manchester, Greater Manchester |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | The Growth Company |
| Job type: | Permanent |
| Job reference: | 4293 |
Summary
The Growth Company’s (GC) Employment team have an exciting new opportunity for a Cantonese Speaking Key Worker on our welcome program for Hong Kongers, who will actively engage with individual participants, ensuring that through the delivery of a multi-channel, multi-agency and multi-place service delivery model, the participant is enabled and empowered to successfully complete their personal journey into, and progression within the working environment.
We help to make a lasting difference to the lives of people throughout the North of England, by supporting individuals to gain meaningful employment.
Our highly skilled advisers and keyworkers work with a range of individuals; from people who have found themselves recently out of work, to those with complex barriers such as physical disabilities, mental ill-health and debt.
This is a fixed term contract until the 31st March 2025
Key Responsibilities:
Must be able to speak fluent English and Cantonese.
Named single point of contact for coordinating and sequencing services on behalf of their individual participants.
Working with participants to progress them on their journey towards employment and overcoming their work, skills, health and personal circumstances barriers to ultimately support participants into sustainable work.
Build strong and positive relationships with participants, enabling them to make well informed choices and appropriately diagnose their areas of support, leading to the joint development of an action plan of support intervention.
Responsible for making the right connections with local services, through a multi-agency approach, to coordinate a focused package of support for each participant.
Promote the additional choices available to participants via the local Social Prescription Network, demonstrating individualised engagement and motivational skills appropriate for each participant.
About you:
Excellent communication skills in both English and Cantonese.
Ability to work in a target driven environment.
Strong interpersonal and negotiating skills.
A warm, approachable empathetic style and the ability to establish rapport.
Skills Required:
Experience in the guidance, advice & counselling environments.
Knowledge in relation to the issues affecting individuals with multiple barriers to progressing to employment and sustained employment (desirable).
Knowledge in relation to the support agencies that can assist with individuals with complex needs (e.g. debt, substance misuse, housing etc) is desirable.
Working with and placing individual customers in to suitable and sustained employment.
We are committed to safeguarding and promoting the welfare of everyone including vulnerable adults and young people, we expect all staff to share this commitment. All appointments will be subject to Safer Recruitment Procedures which include a DBS check. This will be conducted by Due Diligence Limited (DDC Ltd) on behalf of GC. Please note that the successful candidate will not be required to pay for this.
If you are on the Barred List, it is against the law to apply and to be hired for a role that includes regulated activity with the concerned group.
We are committed to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the essential requirements for a role. This commitment applies to candidates who have a disability or are from a diverse ethnic community.
As part of our application process, you can ask to be considered under this scheme if you are from an ethnic community or have a physical or mental impairment that has a substantial and long-term negative effect on your ability to do normal daily activities. Providing that you meet the essential criteria for the role, you will then be invited for an interview. Your guaranteed interview application will only be shared with the Hiring Manager and our Internal Recruitment Team.
We are a member of the national campaign Ban the Box; this campaign aims to open opportunities for people with convictions to compete for jobs. We’re supporting the campaign by removing conviction questions at the applications stage.
GC aims to promote a culture of flexibility and agile working. Going forward we will be transitioning to a culture where full agile working will be a feature of many of our roles. We also recognise that there may be a need for more permanent flexibility in your working arrangements and in such cases, we encourage you to have these discussions at the interview stage, to enable your flexible working request to be considered as early as possible.
If you require support with the recruitment process, please contact or Internal Recruitment Team at careers@growthco.uk or call us on 0161 237 4447.
All GC colleagues will work inline with the Health & Safety at work act and the GC Health & Safety Policy.
We help to make a lasting difference to the lives of people throughout the North of England, by supporting individuals to gain meaningful employment.
Our highly skilled advisers and keyworkers work with a range of individuals; from people who have found themselves recently out of work, to those with complex barriers such as physical disabilities, mental ill-health and debt.
This is a fixed term contract until the 31st March 2025
Key Responsibilities:
Must be able to speak fluent English and Cantonese.
Named single point of contact for coordinating and sequencing services on behalf of their individual participants.
Working with participants to progress them on their journey towards employment and overcoming their work, skills, health and personal circumstances barriers to ultimately support participants into sustainable work.
Build strong and positive relationships with participants, enabling them to make well informed choices and appropriately diagnose their areas of support, leading to the joint development of an action plan of support intervention.
Responsible for making the right connections with local services, through a multi-agency approach, to coordinate a focused package of support for each participant.
Promote the additional choices available to participants via the local Social Prescription Network, demonstrating individualised engagement and motivational skills appropriate for each participant.
About you:
Excellent communication skills in both English and Cantonese.
Ability to work in a target driven environment.
Strong interpersonal and negotiating skills.
A warm, approachable empathetic style and the ability to establish rapport.
Skills Required:
Experience in the guidance, advice & counselling environments.
Knowledge in relation to the issues affecting individuals with multiple barriers to progressing to employment and sustained employment (desirable).
Knowledge in relation to the support agencies that can assist with individuals with complex needs (e.g. debt, substance misuse, housing etc) is desirable.
Working with and placing individual customers in to suitable and sustained employment.
We are committed to safeguarding and promoting the welfare of everyone including vulnerable adults and young people, we expect all staff to share this commitment. All appointments will be subject to Safer Recruitment Procedures which include a DBS check. This will be conducted by Due Diligence Limited (DDC Ltd) on behalf of GC. Please note that the successful candidate will not be required to pay for this.
If you are on the Barred List, it is against the law to apply and to be hired for a role that includes regulated activity with the concerned group.
We are committed to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the essential requirements for a role. This commitment applies to candidates who have a disability or are from a diverse ethnic community.
As part of our application process, you can ask to be considered under this scheme if you are from an ethnic community or have a physical or mental impairment that has a substantial and long-term negative effect on your ability to do normal daily activities. Providing that you meet the essential criteria for the role, you will then be invited for an interview. Your guaranteed interview application will only be shared with the Hiring Manager and our Internal Recruitment Team.
We are a member of the national campaign Ban the Box; this campaign aims to open opportunities for people with convictions to compete for jobs. We’re supporting the campaign by removing conviction questions at the applications stage.
GC aims to promote a culture of flexibility and agile working. Going forward we will be transitioning to a culture where full agile working will be a feature of many of our roles. We also recognise that there may be a need for more permanent flexibility in your working arrangements and in such cases, we encourage you to have these discussions at the interview stage, to enable your flexible working request to be considered as early as possible.
If you require support with the recruitment process, please contact or Internal Recruitment Team at careers@growthco.uk or call us on 0161 237 4447.
All GC colleagues will work inline with the Health & Safety at work act and the GC Health & Safety Policy.