Operational Service Manager | York and Scarborough Teaching Hospitals NHS Foundation Trust
| Posting date: | 09 September 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £46,148 - £52,809 pro rata |
| Hours: | Part time |
| Closing date: | 09 October 2024 |
| Location: | York, YO317WA |
| Company: | York Teaching Hospital NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 6615758/419-6615758-OSM-FHC |
Summary
We are looking for a confident and enthusiastic Operational Services Manager to work within the Sexual Health and HIV Management Team based at Monkgate Health Centre.
You will be an experienced, visible and compassionate leader, supporting operational, administrative and clinical teams to deliver high quality care.
You will have an interest in service improvement and will be a responsive and autonomous colleague, You will ensure delivery of the portfolio of services and activities within a clinically and financially sustainablemodel.
Specifically the post holder will work with clinical and managerial colleagues, ensuring that operational performance and access targets are met, and take the lead in developingeffective systems within the department(s) to enable the sustained delivery of key operational targets.The post holder will support the implementation of service redesign, taking the lead for specific elements of wider transformation across the services.
The post holder will be responsible for the day-to-day line management of the service administration and clerical functions within the services.
ThepostholderwilldeputisefortheSeniorOperationalServiceManagerasrequired.
Interested applicants are strongly encouraged to contact us for an informal chat about the role.
You will be responsible for a portfolio of operational management duties including service performance monitoring, complaint and patient experience management, service planning and line manager responsibilities for direct reports.
The post holder will report to the Senior Operational Manager and work in partnership with senior colleagues within the Care Group and the wider Trust to ensure delivery of the portfolio of services and activities within a clinically and financially sustainable model.
Our benefits
We offer a range of benefits to support our staff including:
• · Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• · 27 days holiday rising to 33 days (depending on NHS Trust service)
• · A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.
• · A variety of different types of paid and unpaid leave covering emergency and planned leave
• · Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• · NHS Car Lease scheme and Cycle to Work scheme
• · An extensive range of learning and development opportunities
• · Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit you application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact:yhs-tr.recruitment@nhs.net.
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
COVID-19 Vaccination Requirements
Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.
This advert closes on Wednesday 25 Sep 2024
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.