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Enhanced Support Team Clinical Support Worker (CSW) | Norfolk Community Health and Care NHS Trust

Job details
Posting date: 06 September 2024
Salary: Not specified
Additional salary information: £22,816 - £24,336 per annum
Hours: Full time
Closing date: 06 October 2024
Location: Norfolk, NR2 3TU
Company: Norfolk Community Health and Care NHS Trust
Job type: Permanent
Job reference: 6625029/839-6540334-RB-A

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Summary


Are you passionate about the care patients with mental health conditions receive?Would you welcometraining to gain insightinto mental health conditions and to be a champion for this patient group?

You may want to work on an inpatient setting but find the shift patterns difficult to accommodate around your life outside of work, but this role offers theflexibilityin shift times and patterns to make it work.

NCH&C are forming abrand new teamto support our Inpatient Wards care for patients with Mental Health diagnosis and concerns.

This team will receive training to enable our Healthcare Support Workers to feel confident they can deliver and cascade the best practice to care for this group of patients.

You will work with our teams in NCH&C, our dedicated Mental Health nurse, patients and their families; to deliver care plans that give the best possible patient experience and outcomes.

And, to support you, you will be able to devise your own working pattern with the team, that does not have to try and fit with the normal clinical shift patterns. You will be based on a "home" ward but be expected to travel to different locations in Norfolk to support teams with patients that need your expertise.

Please note: Previous applicants need not apply.



1. To support inpatient teams in geographical locations across Norfolk



2. To accurately and promptly carry out the instructions of the Registered Nurse (RN) who is professionally accountable for the delivery ofcare.
Please see Job description for full details



Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

Find out more about working for our organisation here: https://online.flippingbook.com/view/226719057/
Communication

1. To welcome patients, visitors, and relatives to the clinical area, providing assistance, support and information where required. Being aware of barriers to effective communication and respondappropriately.

2. To answer the telephone, when necessary, in a polite courteous manner and respond appropriately within remit and pass on enquiries to the RegisteredNurse.

3. Communicate effectively within the nursing team, multi-disciplinary team and other departments to ensure that patient care is well planned andcoordinated.

4. To contribute to the handover of the care of patients within the team under thedirect supervision of a RN maintaining confidentiality at all times.


5. Report and record using the trust’s systems (Datix) of all incidents, accidents, and complaints to the senior nurse onduty.



6. Use the System One and ICE and other trust systems as required by the clinicalarea.


Please see Job description for full details


This advert closes on Friday 20 Sep 2024

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A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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