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AR/Income Officer
| Posting date: | 05 September 2024 |
|---|---|
| Salary: | £20.00 to £25.13 per hour |
| Additional salary information: | PAYE: £20.00 per hour Limited/Umbrella: £25.13 per hour |
| Hours: | Full time |
| Closing date: | 05 October 2024 |
| Location: | Ilford, Essex |
| Remote working: | On-site only |
| Company: | Neway International Ltd |
| Job type: | Contract |
| Job reference: | OR1160 |
Summary
Neway is looking for an AR/Income Officer.
Location: 255 - 259 High Road, Ilford, Greater London, IG1 1NN
Client: Redbridge Council
Duration: 26 weeks
Hours: Full-time, 36 hours per week
Start Date: asap
Rate: £20.00 per hour (PAYE) / £25.13 per hour (Umbrella)
IR35 Status: Inside IR35
Job Description:
Redbridge Council is seeking two AR/Income Officers to join their Revenues, Benefits & Transactional Centre team temporarily. As part of the Income/Accounts Receivable Team, you will be responsible for invoicing and collecting fees and charges from individuals, companies, and public sector organisations. This is an excellent opportunity to work in a collaborative environment where you can utilise your customer service and debt collection skills.
Key Responsibilities:
Manage invoicing and collection of a wide range of fees and charges in accordance with procedures, legislation, and Council policies.
Regularly review unpaid debts and proactively chase outstanding payments.
Assist with the preparation of case papers and technical evidence for County Court cases.
Work collaboratively with internal and external partners, including the Council’s solicitors and debt collection companies.
Ensure debt collection targets are met and procedures are maintained to maximise workflow efficiency.
Support the team with customer inquiries, complaints, and debt recovery actions.
What We’re Looking For:
Experience in debt collection and managing a range of customer accounts is desirable.
Strong communication skills, both verbal and written, with the ability to effectively engage with customers.
Self-motivated and able to work independently with excellent problem-solving skills.
Strong IT skills, including experience using relevant systems for debt collection and invoicing.
GCSE Maths and English or equivalent qualification/experience.
Location: 255 - 259 High Road, Ilford, Greater London, IG1 1NN
Client: Redbridge Council
Duration: 26 weeks
Hours: Full-time, 36 hours per week
Start Date: asap
Rate: £20.00 per hour (PAYE) / £25.13 per hour (Umbrella)
IR35 Status: Inside IR35
Job Description:
Redbridge Council is seeking two AR/Income Officers to join their Revenues, Benefits & Transactional Centre team temporarily. As part of the Income/Accounts Receivable Team, you will be responsible for invoicing and collecting fees and charges from individuals, companies, and public sector organisations. This is an excellent opportunity to work in a collaborative environment where you can utilise your customer service and debt collection skills.
Key Responsibilities:
Manage invoicing and collection of a wide range of fees and charges in accordance with procedures, legislation, and Council policies.
Regularly review unpaid debts and proactively chase outstanding payments.
Assist with the preparation of case papers and technical evidence for County Court cases.
Work collaboratively with internal and external partners, including the Council’s solicitors and debt collection companies.
Ensure debt collection targets are met and procedures are maintained to maximise workflow efficiency.
Support the team with customer inquiries, complaints, and debt recovery actions.
What We’re Looking For:
Experience in debt collection and managing a range of customer accounts is desirable.
Strong communication skills, both verbal and written, with the ability to effectively engage with customers.
Self-motivated and able to work independently with excellent problem-solving skills.
Strong IT skills, including experience using relevant systems for debt collection and invoicing.
GCSE Maths and English or equivalent qualification/experience.