Communication and Engagement Lead
| Dyddiad hysbysebu: | 05 Medi 2024 |
|---|---|
| Cyflog: | £28,119 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 19 Medi 2024 |
| Lleoliad: | Swansea |
| Cwmni: | Government Recruitment Service |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 367485/1 |
Crynodeb
Do you have experience working on a wide range of complex communication projects for a variety of audiences?
Are you a team player with proven experience of managing effective stakeholder relationships?
If so, we are looking for a Communication and Engagement Lead to join us at the Driver and Vehicle Licensing Agency (DVLA), and we’d love to hear from you!
We are looking for a Communication and Engagement Lead to support the delivery of Operational Customer Services Directorates (OCSD) Communication and Engagement activities whilst delivering a best-in-class service to stakeholders across the directorate.
OCSD is the largest directorate within DVLA with over 4,700 colleagues based over four sites. Supporting the OCSD Communication and Engagement Managers, you will take the lead for communication and engagement within one of the six groups that make up the directorate and deliver local campaigns whilst driving consistency and aligning to OCSD-wide initiatives. You will represent your group and act as a key point of contact for agency communication teams.
As a member of the OCSD Communication and Engagement team you’ll support the delivery of an ambitious communication and engagement programme within your group using a range of channels and tools. To do this, you’ll be comfortable providing professional communication advice to colleagues at all levels, have a keen eye for detail, work collaboratively as part of multiple project teams and build effective relationships across the agency.
This is a fantastic opportunity to have influence in decision making and leverage your expertise to champion the value of effective communication. It is an exciting, dynamic team to be a part of which offers exposure to a wide range of stakeholders enabling you to build valuable relationships across DVLA.
Responsibilities
Responsibilities include but are not limited to:
- Ensuring all communications adhere to corporate standards and are tailored to meet the needs of the target audience
- Monitoring the quality, accuracy, and consistency of messages to ensure alignment with the agency's and directorate objectives and requirements
- Creating and refining communication materials that are clear, concise, and appropriately tailored to the audience, while adhering to established style guides and guidelines
- Leading communication campaigns within your area of responsibility. Collaborating with campaign owners and communication team members to advise on tone, content, and planning, ensuring evaluation mechanisms are in place
- Attending and actively participating in Senior Leadership Team meetings and OCSD communications forums as needed. Making sure communication plans are regularly reviewed, updated, and implemented effectively
- Liaising with Subject Matter Experts to craft accurate and effective communication messages, making recommendations when necessary and managing expectations
For further information about the role please see the attached role profile.
Additional information
Applications will be accepted from full time/part time/job sharers. Full time roles at DVLA consist of 37 hours per week. Part time and/or flexible working may also be available subject to the needs of the business. If you have a flexible or part time working requirement, you should contact the vacancy holder in advance of making an application to avoid possible disappointment later in the process should your desired working arrangements not be compatible with the requirements of the role. To contact the vacancy holder, please use the job contact details listed under ‘Contact point for applicants’.
This role may involve occasional travel (including overnight stays) to DVLA Birmingham site.