Warning This job advert has expired and applications have closed.

Apprenticeship-Admin Assistant | North Middlesex University Hospital NHS Trust

Posting date:	04 September 2024
Salary:	Not specified
Additional salary information:	£22,522 (70% top of Band per annum inclusive of HCAS )
Hours:	Full time
Closing date:	04 October 2024
Location:	Edmonton London, N18 1QX
Company:	North Middlesex University Hospital NHS Trust
Job type:	Contract
Job reference:	6509092/393-NMUH-1611

Summary

Apprenticeships are designed to give talented people an opportunity to gain a nationally recognized qualification while completing on the job training. You will be supported to learn and develop the knowledge, skills and behaviours you need to perform in the job role. You will also have study time allocated within your working hours to gain your qualification.



For this role you will undertake a 22-month development programme in Business Administration within Accident and Emergency through work-based learning and by attending regular training sessions. Successfully completing the training programme will lead to an Advanced Apprenticeship Level 3.



This position is on a fixed term contract with the opportunity to become permanent once the qualification is successfully completed and achieved.



Apprenticeships require candidates to be resident in the UK for at least 3 years at the start of their apprenticeship.



Please be advised if you already hold a relevant qualification in this area at this level or higher( so in Business Administration or Business Management) you are not eligible to apply for this role.





To manage the administrational support duties for designated medical staff for the emergency department providing an efficient and effective, administrative and secretarial service. The post holder must provide all administration support for all the doctors and consultants and senior management.

To undertake a 22-month development programme in Business Administration within the Accident and Emergency department through work based learning and by attending regular training sessions. Supervision and support will be provided during all tasks, enabling the apprentice to work within the organization to gain experience, confidence and to deliver effective and safe patient focused support, to the designated team.

Successfully completing the training programme will lead to an Intermediate Apprenticeship Level 3 qualification.

Based within a busy office environment the role of an Apprentice is to provide a comprehensive and effective administrative service to support the smooth and efficient running of the department. This will include supporting the A& E team in a full range of admin duties, dealing with telephone and face to face queries in a professional and courteous manner

Responsible for providing a confidential, professional, efficient and responsive administrative support service to the ED Consultants, and Senior Nurses and Senior Team Members within the Emergency Department and contribute to the smooth functioning of the systems underpinning the service.



North Mid is part of North Central London integrated care system – consisting of the NHS and Local authority organisations in Camden, Islington, Barnet, Enfield and Haringey. As with other ICS’s, we are working increasingly closely with partners and indeed many of our financial and performance objectives are measured at this system level. Whilst all organisations remain as standalone, statutory bodies we have an ICS infrastructure for making shared decisions and agreeing shared approaches.

We are proud of our staff and want to ensure their training allows them to provide excellent clinical care. We are also a training unit for medical students from UCL and St George’s University Grenada, and for nursing and midwifery students from Middlesex and City Universities.

Take a tour of our hospitalhere

PERSON SPECIFICATION
Post: Accident and Emergency Administrator Apprentice

Department: Accident and Emergency

ATTRIBUTES/SKILLS

Education andqualifications

Educated to GCSE or equivalent

Level 2 Literacy and Level 2
Numeracy

Skills and abilities

Willingness to learn andcommitted to studies in order to achieve qualifications.
Ability to develop effective working relationships across the
organisation.
Maintain a professional approach: Smart and
presentable.
Ability to communicate effectively and sensitively with
others from a variety of backgrounds, both verbal and written
Ability to prioritise tasks and work without direct supervision
Ability to take and process minutes and action logs in a
timely and competent way Ability to compile accurate records/statistical data in order
to produce and present reports
Good attention to detail for message taking, dealing with
sensitive calls and forwarding to the appropriate team.
An understanding of emergency department standards Demonstrate understanding re the importance of patient
confidentiality and data protection.

Experience Good working knowledge of ITMicrosoft Packages such as
Outlook, Word, Excel and other relevant programmes.

Experience

Secretarial experience/Strong typing skills

Team member with a flexibleapproach to work, willing to adapt to changing situations and work pressures.

Demonstrable ability to meet deadlines

Trust values

To provide cover when requiredby the ED P.A and ED Reception
Staff

ESSENTIAL

Willingness to learn andcommitted to studies in order to achieve qualifications.
Ability to develop effective working relationships across the
organisation.
Maintain a professional approach: Smart and presentable.
Ability to communicate effectively and sensitively with
others from a variety of backgrounds, both verbal and written
Ability to prioritise tasks and work without direct supervision
Ability to take and process minutes and action logs in a timely and competent way .
Ability to compile accurate records/statistical data in order to produce and present reports.
Good attention to detail for message taking, dealing with
sensitive calls and forwarding to the appropriate team.
An understanding of emergency department standards Demonstrate understanding re the importance of patient
confidentiality and data protection.

DESIRABLE

Medical Terminology Working in an NHSenvironment
Minute taking
Using Careflow Very creative andability to design

MEASUREMENT

Application and Interview


This advert closes on Wednesday 18 Sep 2024