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90361 - Business Manager - supporting Estates and Facilities Management

Job details
Posting date: 04 September 2024
Salary: £33,011 to £41,082 per year
Hours: Full time
Closing date: 23 September 2024
Location: West Midlands, UK
Remote working: Hybrid - work remotely up to 2 days per week
Company: Ministry of Justice
Job type: Contract
Job reference: 90361

Summary

Job Advert Summary:

We are seeking a proactive, adaptable and experienced individual for an innovative role in the East Midlands, supporting Estates and Facilities Management (FM). The successful candidate will be a key point of contact for management teams.

This role requires frequent travel across regional office locations. Previous experience in Estates or FM is desirable.

Key Responsibilities:
• Serve as the Single Point of Contact (SPOC) for regional Estates/FM inquiries.
• Collaborate with Business Managers on office moves, refurbishments, and estate projects.
• Support regional Health, Safety, and Fire (HSF) matters, contributing to the Regional Estates Strategy.
• Liaise with MoJ Estates on lease agreements, amendments, and renewals.
• Oversee planned and backlog maintenance, ensuring projects stay on track.
• Monitor and escalate critical job issues, chairing fortnightly meetings with Area Property Operations Managers.
• Provide regular updates to Corporate Services on FM performance and regional estates issues.
• Act as the SPOC for various regional processes, including OccupEye, Matrix Room Booking, Probation Finder queries, and Sustainability Projects.
• Work with IT and Digital teams on new demands, telephony issues, and escalations.
• Contribute to governance procedures by working with the Regional Estates Board secretariat.
The list above is not exhaustive and the role may evolve to include line management and other responsibilities in accordance with the Business Manager job description. Completion of IOSH within the first three months is required if not already achieved.

Overview of the job
The Business Manager post within the Function or Cluster provides support to the Head of Operational Function, including making recommendations to them about operational and administrative requirements.

The jobholder acts as an interface between the Head of Operational Function and Divisional Hub, cluster staff and other agencies on a wide range of issues.

This is a non-operational post although an understanding of the wide range of Probation procedures, and policies across the organisation both operationally and at HQ are required.
The jobholder will report directly to the Head of Operational Function and have line management responsibilities for the Diary Manager and Senior Administrative Officers

Summary

The purpose of the role is to provide support to the Head of Operational Function. The jobholder will ensure that performance across the Function or Cluster is monitored, that issues are highlighted and opportunities to improve efficiency and effectiveness are proactively pursued.

The job holder will ensure the Head of Operational Function and others as appropriate, are informed of priority matters and are given options and/or recommendations to help them to operate effectively.

The job holder will ensure that good working relationships with Head of Operational Function and are maintained by communicating priorities effectively.

The jobholder acts as a single point of contact for the Operational Function on a number of key areas including Litigation, Complaints, Information Assurance, Communication, Business Continuity, providing appropriate signposting as necessary.

The jobholder will ensure effective management of the estate portfolio within their remit, acting as Single Point of Contact / Estates Liaison Officer and has overall management of Health and Safety within Division/Function/Cluster including compliance with Health, Safety and Fire Regulations (H&S)

The post holder will ensure all risk assessments are undertaken and staff are made aware of their personal responsibility toward H&S compliance

The jobholder will also manage relationships and liaise with a range of internal and external stakeholders and support the partnership working in the Function or Cluster.