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Visitor Services Assistant

Job details
Posting date: 04 September 2024
Salary: £22,770 to £23,070 per year, pro rata
Hours: Part time
Closing date: 23 September 2024
Location: St. Andrews, Fife
Remote working: On-site only
Company: University of St Andrews
Job type: Permanent
Job reference: CG1719RH

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Summary

The Byre Theatre is looking for a part time Visitor Services Assistant to join to join its busy and professional team.

The Byre is a theatre and venue in St Andrews, part of the University of St Andrews. It hosts a varied and vibrant programme of University, amateur and professional touring productions of theatre, dance, musicals, music and opera as well as festivals, screenings and events.

The Visitor Services Assistant is a front-line role within the Visitor Services Department, working as part of a highly skilled team to deliver an exceptionally busy programme of performances and events.

The successful candidate will assist in the running of a first-class ticketing system and a welcoming, efficient box office and reception. The role also has marketing and promotional elements to support the promotion of interest, sales, and attendance at Byre events.

Please see the Further Particulars for more information and to apply.

Start date is as soon as possible.

We are looking for someone with:
• Proven customer care and sales experience
• Excellent interpersonal and communication skills
• Flexibility to work on varied shifts throughout the week

Employees of the University have access to a wide range of staff benefits including:
• Annual leave of 30 days, plus 5 public holidays
• Membership of the S&LAS Pension Scheme with generous employer contributions
• A range of family friendly policies
• Staff discount scheme for local and national goods and services
• Free staff parking, employee Carshare and Cycle to Work Schemes and subsidised local bus travel
• Subsidised sports membership, reduced tuition fees on degree programmes for staff, access to training and development opportunities including LinkedIn Learning, access to library facilities, salary sacrifice scheme
• A range of wellbeing initiatives including membership of Peppy, a health application that connects staff to expert practitioners and personalized support on health matters
Applications are particularly welcome from women, people from Black, Asian and Minority Ethnic (BAME) backgrounds, and other protected characteristics who are under-represented in professional posts at the University.

Equality, diversity and inclusion are at the heart of the St Andrews experience and form a central pillar of the University Strategy. We strive to create a fair and inclusive culture demonstrated through our commitment to diversity awards (Athena Swan, Carer Positive, LGBT Charter and Race Charters). We celebrate diversity by promoting profiles of BAME, LGBTIQ+ staff and supporting networks including the Staff BAME Network; Staff with Disabilities Network; Staff LGBTIQ+ Network; and the Staff Parents & Carers Network. Full details available online: https://www.st-andrews.ac.uk/hr/edi/

This role is not eligible for visa sponsorship. Information on other visa options is available at https://www.gov.uk/check-uk-visa or by contacting our HR Immigration Team on hrimmigration@st-andrews.ac.uk.

Closing Date: 23 September 2024

Interview Date: 02 October 2024

We encourage applicants to apply online at www.vacancies.st-andrews.ac.uk/welcome.aspx, however if you are unable to do this, please call +44 (0)1334 461990 for an application pack.

Please quote ref: CG1719RH

The University of St Andrews is a charity registered in Scotland (No SC013532).

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