Administrator | NELFT NHS Foundation Trust
| Posting date: | 02 September 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £24,071 - £25,674 plus HCAS per annum |
| Hours: | Full time |
| Closing date: | 02 October 2024 |
| Location: | Dagenham, RM10 9HU |
| Company: | North East London NHS Foundation Trust |
| Job type: | Contract |
| Job reference: | 6585769/395-BD124-24 |
Summary
The Adult Autism Service provides support to adults (18+) with suspected or diagnosed autism living in Barking & Dagenham, Havering, Redbridge and Waltham Forest.
It is estimated that around one percent of the adult population are autistic. Autism is a lifelong condition that affects how people perceive the world and interact with others. Seen as a developmental condition, characterised by impairments in social interaction, social imagination, and communication.
· Open and sort incoming emails and other post in a timely manner, and where appropriate, personally prepare and send responses to correspondence.
· Pulling and filing notes for clinics and updating as necessary, opening and sorting post, faxing and photocopying as required.
· Responsible for compiling and producing computer generated letters with minor amendments.
· Production of letters, agendas, minutes, papers and reports as required by your manager.
· To encourage and develop teamwork within the team.
· Undertake word processing of all documents to a high standard, in an agreed Trust style and using an appropriate referencing system.
• Prioritise own workload on a day-to-day basis to ensure that deadlines are met.
· Distribute patient satisfaction questionnaires and audits as instructed by your manager.
· Input patient data onto relevant system. Being able to retrieve reports or equivalent, as requested by the multi-disciplinary team.
· Respond to ad-hoc requests for information from other Trust sources as agreed by the Manager.
· Reception cover on site
• Participate in project work as required
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.
Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
High Cost Area Supplement - London
This post attracts payment for High Cost Area Supplement of 15% of the basic salary (minimum payment of £4,551 and a maximum payment of £5,735 per annum pro rata).
Certificates of Sponsorship
Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points based system.
The post holder will achieve this by providing effective customer service and administrative support to the team. This will involve dealing with general queries from colleagues/members of the public, either face to face, over the phone and overseeing administrative systems and processes.
The post holder will provide general co-ordination of the service/department to ensure the smooth running of the service. This includes maintaining confidentiality, supporting colleagues and managing the work of others.
The post holder will consistently deliver a “client-focused” service which promotes good customer service and effective working relationships.
The post holder will provide a responsive and efficient administrative service to meet the needs of the team. The post holder will use their reason, intellect and judgement to work on their own initiative to deal with matters on behalf of their manager.
The post holder will be an effective decision maker, who is able to prioritise own workload whilst responding to interruptions. The post holder will be able to deal with unpredictable work patterns and proactively deal with issues without reference to others.
Key Responsibilities:
· Manage team inbox and direct emails to correct colleague
· Various admin tasks and projects as designated by the manager.
· Liaising with IT Department concerning problems with soft / hardware.
· Understanding various services under (SPS) and working well collaboratively with various teams.
· Manage and maintain an efficient administrative system on behalf of others.
• Prioritise own workload on a day-to-day basis to ensure that deadlines are met.
· Distribute patient satisfaction questionnaires and audits as instructed by your manager.
· Input patient data onto relevant system. Being able to retrieve reports or equivalent, as requested by the multi-disciplinary team.
· Respond to ad-hoc requests for information from other Trust sources as agreed by the Manager.
• Participate in project work as required
· Reception cover on site
Use of AI
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
This advert closes on Monday 16 Sep 2024