Head of Student Registry
| Posting date: | 02 September 2024 |
|---|---|
| Salary: | £57,696 to £64,914 per year |
| Hours: | Full time |
| Closing date: | 02 October 2024 |
| Location: | Durham, County Durham, DH1 3LE |
| Company: | Durham University |
| Job type: | Permanent |
| Job reference: | 24001655_1725283670 |
Summary
The Role and Department
Reporting to the Deputy Academic Registrar (Quality Assurance and Academic Services), the Head of Student Registry is responsible for ensuring the effective and efficient operation of student administrative processes from enrolment to confirmation of award, and leads a team of approximately 30 staff. In this role, you would lead Student Registry as we seek continuous improvement in both the effectiveness, efficiency and quality of processes, and in the service delivery which we provide to students, academic departments, and the wider University. You will work collaboratively with colleagues to review and enhance systems and processes to emulate sector best practice.
Student Registry includes the following functions and teams: student records, enrolment and registration, student data returns to statutory bodies, timetabling, exams and assessment, provision of student award and status documentation (including transcripts and parchments), student service advisers at the Student Advisers desk in the Palatine Centre, and providing student management information for internal and external purposes.
The Head of Student Registry is also responsible for the cross-directorate Student Information Systems team, which provides strategic leadership and oversight to the pan-University Student Lifecyle systems, ensuring those systems work effectively to deliver services and business processes within the Student and Academic Services Directorate, and across the University
Student Registry is part of the Student and Academic Services Directorate. The Directorate provides a professional administrative support service to staff, students and potential students of Durham University. The Academic Registrar is the head of the Directorate and is responsible to the Pro-Vice-Chancellor (Education) for its management. The following services fall under the remit of the Directorate:
· Academic Registrar's Office
· Academic Quality Service
· Student Immigration and Funding
· Student Recruitment and Admissions
· Student Registry
The Student and Academic Services Directorate (SASD) operate a hybrid working model with the opportunity to split working at home and in the office. Student Registry is based at the Palatine Centre in Durham City.
Further information about the role and the responsibilities is at the bottom of this job description.
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