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Housing Supply Officer

Job details
Posting date: 02 September 2024
Salary: £31,440 to £39,264 per year
Hours: Full time
Closing date: 27 September 2024
Location: Kingston Upon Thames, South West London
Remote working: Hybrid - work remotely up to 3 days per week
Company: Kingston Council
Job type: Permanent
Job reference: 3094

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Summary

About the Role

We're looking for a Housing Supply Officer to join our Housing Supply Team. In this role, you will be required to procure and retain private sector accommodation for the prevention of homelessness, provision of temporary accommodation or to meet any other specified need as required. In addition to this, you will be responsible for all aspects of property procurement, renewals, re-lets and handback of properties together with landlord liaison and relationship management functions.

The role focuses on (but is not limited to) the procurement and retention of properties for the Tenant Finder Service, longer term Temporary Accommodation Team (private leasing), nightly paid accommodation and Rough Sleepers Initiative. You will also be supporting the Team Leader, Private Sector Schemes and Lead Officer Accommodation Services by contributing to the overall development of the accommodation service.

A day in the life of a Housing Supply Officer consists of:

Contacting landlords/agents to try and source available accommodation from the private sector.
Inspecting properties to assess their suitability for our schemes.
Supporting projects to improve the supply of homes and reduce the cost of accommodation for homeless people.
Agreeing payment of incentives & rental amounts to landlords and other accommodation providers.
Promote and market private sector accommodation procurement initiatives to landlords, letting agents, managed accommodation providers, portfolio landlords, developers and other partners.
We are a hybrid working organisation so the requirement to come into the office is mandatory throughout training, but afterwards there is an expectation that you would attend the office at least 2 days every week.

About Us

The Housing Supply Team works collaboratively with other internal and external departments to achieve the best possible outcomes for our residents. You will be part of a supportive and friendly team. We work in a flexible way to meet the challenge of providing homes for those in need. You will join other Housing Supply Officers, Procurement and Compliance Officers, an Accommodation Payments Officer and the team manager.

About You

To be successful in this role, you will need the following:

Excellent communication skills - Communicate clearly, confidently and appropriately with colleagues using the best methods of communication for the task.
Experience of partnership working and influencing and negotiating to achieve successful outcomes.
Experience of working in a busy frontline housing service or similar and/or significant technical experience.
Experience of dealing with landlords and tenants.
Experience of conducting high quality casework and understanding of the importance of keeping casework notes.
Knowledge of private sector housing law and security of tenure, particularly Assured Shorthold Tenancies.
Knowledge of repairing and health and safety obligations relating to temporary accommodation and standards in the private sector.
An understanding of the needs of homeless households in temporary accommodation.
Knowledge of part VI of the Housing Act 1996 and Choice Based Lettings Schemes (desirable).
Knowledge of Homelessness Legislation (desirable).
For more information about the role and person specification, please refer to the job description.

Our Offer To You

As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.

In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. We operate hybrid working, a flexible working model which allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. It enables staff to achieve a work life balance whilst still meeting the needs of the organisation.

Employees have access to a wide range of benefits, some of which include:

Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)
Three volunteering days per year in Kingston
Flexible and agile working arrangements
Comprehensive learning and development programme
Discounts on a range of local shops, restaurants, gyms and leisure centres
Interest free season ticket loans
Local Government Pension Scheme
Bicycle loan facilities and cycle to work scheme
Zip car scheme
Free eye tests and contribution towards glasses
Confidential wellbeing and counselling support
Subsidised gym membership

Proud member of the Disability Confident employer scheme

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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