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Front Desk Receptionist
| Posting date: | 30 August 2024 |
|---|---|
| Salary: | £22,000 to £25,000 per year |
| Hours: | Full time |
| Closing date: | 13 September 2024 |
| Location: | rm11 3uj |
| Remote working: | On-site only |
| Company: | Palms Hotel |
| Job type: | Permanent |
| Job reference: | Palms4 |
Summary
The Palms Hotel is state of the art hotel and banqueting facility offering 145 rooms for a comfortable stay.
Front Desk Receptionist
As Front of House Team Member, you will mainly work on the reception desk providing a warm welcome and great service to our guests from the moment they arrive to the moment they leave. Previous experience is an advantage as you will of course be helping our guests with Check-in and Check-Out, however more than that you will have the opportunity to really get to know your guests in order to better anticipate their needs and deliver a truly personalised experience. You will need to be proactive in solving guest queries and be able to do your best work while remaining cool and calm during busy times.
Our Front of House Teams work a shift rota so you will need to be comfortable working five days per week, with some early shifts and some late shifts.
Duties & Responsibilities
• Previous experience in a customer facing role in a fast-paced service environment
• Excellent communication skills, both in person and on the phone
• Passionate about delivering the highest levels of service with a desire to learn, work hard and progress
• Comfortable in a front-line role facing the public
• Empathetic and able to build relationships
• An open personality who is relaxed and natural in their interactions
• Accurate with good attention to detail
• Demonstrable desire to pursue a hospitality career
• Able to work effectively as part of a team
• Previous experience in a fast-paced service environment
Job Type: Full-time, Permanent
Salary: £22,000.00 - £25,000.00 based on experience
Schedule: 37,5 hours per week. Flexible and available to work weekends
Experience: 1 year
Work Location: The Palms Hotel, RM11 3UJ
Application deadline is 13th of September 2024, 5pm.
Interviews commence 17th September 2024 and start date from 1st October 2024 dependant on notice period.
Online applications only.
Front Desk Receptionist
As Front of House Team Member, you will mainly work on the reception desk providing a warm welcome and great service to our guests from the moment they arrive to the moment they leave. Previous experience is an advantage as you will of course be helping our guests with Check-in and Check-Out, however more than that you will have the opportunity to really get to know your guests in order to better anticipate their needs and deliver a truly personalised experience. You will need to be proactive in solving guest queries and be able to do your best work while remaining cool and calm during busy times.
Our Front of House Teams work a shift rota so you will need to be comfortable working five days per week, with some early shifts and some late shifts.
Duties & Responsibilities
• Previous experience in a customer facing role in a fast-paced service environment
• Excellent communication skills, both in person and on the phone
• Passionate about delivering the highest levels of service with a desire to learn, work hard and progress
• Comfortable in a front-line role facing the public
• Empathetic and able to build relationships
• An open personality who is relaxed and natural in their interactions
• Accurate with good attention to detail
• Demonstrable desire to pursue a hospitality career
• Able to work effectively as part of a team
• Previous experience in a fast-paced service environment
Job Type: Full-time, Permanent
Salary: £22,000.00 - £25,000.00 based on experience
Schedule: 37,5 hours per week. Flexible and available to work weekends
Experience: 1 year
Work Location: The Palms Hotel, RM11 3UJ
Application deadline is 13th of September 2024, 5pm.
Interviews commence 17th September 2024 and start date from 1st October 2024 dependant on notice period.
Online applications only.