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Head of Programme Management Office - Future ERP & Shared Services Provider Programme

Job details
Posting date: 28 August 2024
Salary: £53,560 to £63,481 per year
Additional salary information: National: £53,560 - £60,118; London: £57,026 - £63,481
Hours: Full time
Closing date: 23 September 2024
Location: Darlington
Company: Government Recruitment Service
Job type: Temporary
Job reference: 366854/4

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Summary

The Department for Business & Trade has overall responsibility for supporting British businesses to invest, grow and export, creating jobs and prosperity across the UK.

The Future Enterprise Resource Planning and Shared Services Provider (FESSP) programme looks to unlock the future potential of Finance and HR service provisions. The programme sets out to upgrade and replace DBT’s current HR, finance, and payroll domestic system in two stages. In the medium-term it will upgrade to a newer on-premise system; and over the long-term it will replace the on-premise system with cloud technology. In addition, FESSP will transform and/or replace our supplier of transactional, back-office activities (shared services currently provided by UKSBS). This will simplify, streamline, and improve the services HR and Finance provide that enable staff to do their jobs.

The FESSP team is also an integral part of the Matrix Programme, which is a transformation initiative involving the Cabinet Office, Department for Science, Innovation & Technology Department for Culture, Media and Sport, Department for Education, Department for Health and Social Care, Department for Business & Trade, Attorney’s General Office and HM Treasury and the Department for Energy Security & Net Zero.

The Matrix Programme aims to deliver the Government's three overarching objectives for shared services:

  • Better experience for all users - intuitive systems that are easy to use and mobile-enabled.
  • Efficiency and value for money - better systems and services which support productivity and seek to reduce costs.
  • Standardised processes and data - support interoperability, making it easier to understand and compare corporate data.

We are seeking a highly motivated and experienced Head of Programme Management Office (PMO), to join a fast-paced and complex Programme.

The Head of PMO will:

  • Lead the PMO to support the programme and central Matrix programme team in the delivery of business case benefits and outcomes. Champion the use of best practice project and programme management standards and processes.
  • Support the programme leads and the central Matrix programme team in the development of business case with input from specialists as necessary.
  • Work with the Finance Business Partner to forecast, agree and maintain the budgets for programme.
  • Provide expert project and programme management guidance, support and insight, and acts as the source of all project and programme information and metrics.
  • Establish the project and programme processes and standards for managing risks and issues. Provide assurance across the programme on the effectiveness of risks and issue management arrangements.
  • Lead and manage the FESSP programme plan and the supporting DBT aspects of the central Matrix programme plan.
  • Proactively maintain a coherent cross programme picture of programme performance including planning, reporting, delivery, finance, risks, issues, dependency management and change management.
  • Work with the SEO Governance and Reporting Manager to ensure appropriate governance is in place including arranging internal and external reviews as appropriate.
  • Monitor the effectiveness of the programme’s controls and ensure that recommendations from internal and external reviews are acted upon.
  • Establish and implement protocols to manage change within the programme including the updating and configuration of documents as required.
  • Provide direction and guidance across the programme, through the identifying and sharing of best practice project and programme management processes, tools, templates, and industry standards.
  • Identify common capabilities and opportunities for linking up, re-using, and sharing of methods and resources between projects and programmes. Ensure learning from experience is disseminated across the programme.
  • Support the programme in the identification, recruitment, development, deployment and reassignment of resources throughout the project and programme lifecycles.
  • Provide line management and support to the EO Programme Support Officers and SEO Governance and Reporting Manager.

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