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Business Support Officer
| Posting date: | 27 August 2024 |
|---|---|
| Salary: | £30,279.00 to £33,116.00 per year |
| Additional salary information: | £30279.00 - £33116.00 a year |
| Hours: | Full time |
| Closing date: | 02 September 2024 |
| Location: | London, SW4 6EB |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9196-24-2359 |
Summary
Administration and support to Health Visiting team Manage the day to day core business of the teams supported, dealing with urgent matters on behalf of the Health Visiting Matron and Team Leaders, drafting responses and filtering incoming enquiries. Coordinate regular meetings for the teams, handling all related administration, such as room bookings, booking speakers, scheduling meeting dates, venues, writing agendas, collating and distributing papers, taking minutes, transporting laptops. Ensure that all action is followed up for the teams and relevant information circulated. Coordinate data collection and produce reports for the Health Visiting Matron, Team Leaders and Assistant Service Manager Complete the monthly workforce returns for staff and submit expense claims to agreed deadlines to the Payroll department. Order supplies of stationery and other office equipment, ensuring that there are robust stock control procedures in place. Assist the Health Visiting Matron in the development and monitoring of locality objectives. Be responsible for arranging the induction of new members of the teams as requested. Have a working knowledge of, and implement, policies and procedures, including the Data Protection Act, Freedom of Information Act and the Trusts complaints procedure. Support the Health Visiting team with projects and the general smooth running of their teams by providing requisite input to ensure systematic processes are maintained. Communications Communicate sensitive information to a range of individuals within and affiliated to the Directorate, including seeking the cooperation of staff to ensure deadlines are met. Act as communication lead for the teams, ensuring that staff receive accurate and up to date information, such as Trust policy updates and training information. Be the first point of contact for the clinical teams by providing information on the different services offered by the Trust to staff, service users and other service providers and partners. Deal with non-routine enquiries. Systems Lead the process of setting up shared office systems including sharing diaries, sharing electronic files and arranging meetings for the teams. Develop and maintain up to date information and databases about services and people ensuring that all relevant information lists are up to date, accurate and presented to a high standard. Ensure that others in the Trust are up to date about any changes within the team. Develop and implement effective business and administrative processes offering support to colleagues. Data/Information Coordination Support the development and maintenance of directorate systems to ensure key performance information is available in a systematic manner and presented in line with Directorate requirements. Support the monitoring and reporting of progress towards the achievement of the Directorates objectives within the context of the business plan. Ensure effective governance of all data and information held within the localities. Work collaboratively with other Business Support Officers and staff in other teams in the Directorate to harmonise data and information sharing and ensure the smooth operation of business. Finance Responsible for the booking of agency/bank staff and monitor usage. Check and process invoices for the non-pay budget. Working in a Team Work flexibly to provide efficient, high quality coordination and support for the managers, and other members of the teams. Be an effective member of the team, developing productive working relationships with other members, and developing a sound understanding of the aims and business activities of Community Services. Develop and maintain good working relationships with other Business Support Officers in Community Services in order to ensure excellent business coordination and share good practice. Contribute ideas to the corporate team to improve the efficiency and effectiveness of the localities work.