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Claims Handler - Contents & Gadget

Job details
Posting date: 25 August 2024
Salary: £22,500 to £24,000 per year
Hours: Full time
Closing date: 24 September 2024
Location: Newcastle-under-Lyme, Midlands, ST5 1EL
Company: Everpool Recruitment Limited
Job type: Permanent
Job reference: 54082056

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Summary

Claims Handler – Contents and Gadget
Have you worked with mobile phone or gadget insurance claims?
If so, this could be the job for you!
We are looking for people to work on a Hybrid basis for a growing claims company.

Where: Hybrid with our Newcastle under Lyme office, ST5
When: Monday - Friday, 7.5 hours per day, with a 1 hour lunch, 37.5 hours per week
Salary: £22,500pa - £24,000pa DOE

What you will be doing:

- Owning a caseload of insurance claims across a multi-client team
- Being available to field calls from customers, clients and suppliers.
- Being responsible for the pivotal part of the customer journey regarding their insurance claim
- Engaging with clients, customers, and suppliers via an omni channel approach which includes email, phone, and our bespoke messaging service

What we need from you:

- Previous customer service experience
- Previous Insurance industry experience (Household) - desirable but not essential
- Good IT skills with the ability to use multiple systems (Microsoft, bespoke packages)
- Good communication skills
- Good organisation skills

Benefits

- 28 days holiday
- Birthday off work
- Charity Days Off
- Healthcare
- Can purchase extra holidays
- Cycle to work scheme
- Paid lunch once a week when in the office
- Team nights out
- Annual Staff awards


Interested?

Call Laura on 07747 446152 or email lhassall@everpoolrecruitment.com for more information

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