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Scheduler - Contractors
| Posting date: | 23 August 2024 |
|---|---|
| Salary: | £26,530.00 to £29,114.00 per year |
| Additional salary information: | £26530.00 - £29114.00 a year |
| Hours: | Full time |
| Closing date: | 08 September 2024 |
| Location: | Leicester, LE1 5WW |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9358-24-1044 |
Summary
End of each month checking progress of outstanding purchase orders priorities workloads to assist in compliance with service level agreements. To communicate with customer services and contractors regarding job status and completion estimates processing purchase order call numbers off work orders filing of Work Orders and correspondenceAnswering contractor related telephone enquiries via call center, clients, and contractors. Assist in other duties as designated, within the scope of the post assist with reception duties - front of house interaction with staff, contractors and the general public, booking in contractors Issuing Badges/keys and maintain signing in register/ overseeing the distribution of bike shed keys in line with company policy (to cover reception during lunch times and holidays) Report equipment faults to relevant people Issuing condemned notices to clients and requesting quotations for replacements, dealing with complaints in a timely manner to ensure everyone is up to speed Arranging reports/figures via Excel for monthly managers meeting Adding new items/large, quoted works items to list and arranging for asset tagging of new items and updating CAFM Use specialist knowledge through oral communications skills to obtain information from clients regarding type and priority of contractor related calls to allow correct allocation of contract resources Train new members of the team on CAFM Software with the process of raising requisition, purchase orders, uplifts, follow on work orders procedure To assist with the administration of the selection and interviewing process for contractor management staff To attend all mandatory and relevant training as required Reporting sickness and absence to Contractors Supervisor To have operational accountability to the Contractors Supervisor for the delivery of work objectives Contribute to the day-to-day clerical needs of the Facilities and Estates Dept (Operational Estates), ensuring an efficient and effective throughput of collected data to meet the needs of the service To be responsible for) resolving day-to-day problems independently Support managers when working remotely and off site with urgent queries To sort, distribute and prioritise incoming mail, using judgement and experience to decide which correspondence is passed to the team and which is retained for action as appropriate Assist with help desk calls, arrange meetings with managers, supervisor and contractors when required. Minute meetings if required. To assist in the closing down of Work Orders and Invoices and to assist in a busy customer focused contractormanagement team. To assist with invoice queries, goods receipting and process for payment via buying team To liaise with contractors regularly on outstanding purchase orders and updating CAFM Informing sites of contractors pending arrival, schedule daily work via CAFM Raising work orders as and when required