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Radiology Medical Secretary

Manylion swydd
Dyddiad hysbysebu: 23 Awst 2024
Cyflog: £22,816.00 i £24,336.00 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog: £22816.00 - £24336.00 a year
Oriau: Llawn Amser
Dyddiad cau: 03 Medi 2024
Lleoliad: Norwich, NR4 7UY
Cwmni: NHS Jobs
Math o swydd: Parhaol
Cyfeirnod swydd: C9234-24-1219

Crynodeb

1. Deal efficiently and effectively with direct and indirect (i.e. telephone, face to face) enquiries from patients, all levels of medical and nursing staff, GPs, Social Services and other health professionals and staff. Respond to enquiries, providing routine and non-routine information and non-clinical advice, resolving problems where possible. Communicate appropriately with patients who may be fearful, aggressive or have sensitive concerns needing reassurance and who may present difficulties in communication e.g. terminally ill patients, deaf patients, mentally ill patients and elderly confused patients. 2. Attend to all communications, for example, emails, faxes, investigation results on a daily basis, prioritising and actioning as required. 3. Accurately transcribe all correspondence by touch typing from audio/digital dictation or shorthand using knowledge of medical terminology. Generate routine and non-routine correspondence independently. 4. Demonstrate and maintain knowledge and understanding of Trust RTT policy. 5. Promptly action clinical investigations, results and outcomes. Utilise Trust reports to service and administer waiting lists, which may include outpatient, inpatient and waiting lists as required in local work area, escalating to senior staff as required. 6. Arrange and support meetings as necessary including gathering material, setting agendas, room booking and minute taking as appropriate. 7. Maintain paper and electronic diaries for relevant senior managers and Radiologists as appropriate, including making travel arrangements and booking accommodation. Please note that this advertised position, which is part of occupation code 4215 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role. Please refer to the Job Description for the full specification of responsibilities and requirements for this post.