Front of House Supervisor
| Posting date: | 22 August 2024 |
|---|---|
| Salary: | £12 to £12 per hour |
| Hours: | Full time |
| Closing date: | 21 September 2024 |
| Location: | Ng22 8AE |
| Remote working: | On-site only |
| Company: | Halam Inns |
| Job type: | Permanent |
| Job reference: |
Summary
Job description
The Waggon at Halam is an award winning country Pub situated just 2 minutes from the historic Minster and Market Town of Southwell.
Due to continued business growth a full time experienced Front of House Supervisor is required to support and work closely with the owners to deal with all the general day to day duties of helping run the bar and restaurant. This is a hands-on position, where you will lead from the front and have an excellent eye for detail.
We are looking for someone who is outgoing, smart in appearance and has a natural gift for hospitality, along with great leadership skills as you will be expected to train new and junior members of staff.
If this sounds like you, we would love to hear from you. Unlike many hospitality positions these are straight shifts and 4 a day week is an option. 2 days off together every week as we are closed on Sunday evenings, Mondays and Tuesdays.
Responsibilities:
- Oversee the daily operations of the front of house area, ensuring smooth and efficient service
- Train, supervise, and motivate front of house staff, including servers, hosts, and bartenders
- Maintain a high level of customer service and ensure guest satisfaction
- Manage reservations and seating arrangements to optimize table turnover and maximize revenue
- Collaborate with the kitchen staff to ensure timely and accurate food preparation and delivery
- Handle customer complaints or concerns in a professional and timely manner
- Monitor inventory levels of front of house supplies and place orders as needed
- Implement and enforce health and safety regulations, including food safety standards
Qualifications:
- Previous experience in a supervisory role in the hospitality industry, preferably in a Public House setting
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication and interpersonal skills
- Knowledge of food production processes and food safety regulations
- Ability to multitask and work in a fast-paced environment
- Exceptional problem-solving abilities and decision-making skills
Job Types: Full-time, Permanent
Pay: £12.00 per hour
Expected hours: 30 – 38 per week
Additional pay:
Tips
Benefits:
Company pension
Discounted or free food
Employee discount
Free parking
On-site parking
Schedule:
8 hour shift
Holidays
Wednesday to Friday
Weekend availability
Experience:
Supervising experience: 1 year (preferred)
Restaurant management: 1 year (preferred)
Bar management: 1 year (preferred)
Hospitality: 1 year (required)
Customer service: 1 year (preferred)
Management: 1 year (preferred)
Licence/Certification:
Driving Licence (preferred)
Ability to Commute:
Nottinghamshire Location
Work Location: In person
Reference ID: Supervisor
The Waggon at Halam is an award winning country Pub situated just 2 minutes from the historic Minster and Market Town of Southwell.
Due to continued business growth a full time experienced Front of House Supervisor is required to support and work closely with the owners to deal with all the general day to day duties of helping run the bar and restaurant. This is a hands-on position, where you will lead from the front and have an excellent eye for detail.
We are looking for someone who is outgoing, smart in appearance and has a natural gift for hospitality, along with great leadership skills as you will be expected to train new and junior members of staff.
If this sounds like you, we would love to hear from you. Unlike many hospitality positions these are straight shifts and 4 a day week is an option. 2 days off together every week as we are closed on Sunday evenings, Mondays and Tuesdays.
Responsibilities:
- Oversee the daily operations of the front of house area, ensuring smooth and efficient service
- Train, supervise, and motivate front of house staff, including servers, hosts, and bartenders
- Maintain a high level of customer service and ensure guest satisfaction
- Manage reservations and seating arrangements to optimize table turnover and maximize revenue
- Collaborate with the kitchen staff to ensure timely and accurate food preparation and delivery
- Handle customer complaints or concerns in a professional and timely manner
- Monitor inventory levels of front of house supplies and place orders as needed
- Implement and enforce health and safety regulations, including food safety standards
Qualifications:
- Previous experience in a supervisory role in the hospitality industry, preferably in a Public House setting
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication and interpersonal skills
- Knowledge of food production processes and food safety regulations
- Ability to multitask and work in a fast-paced environment
- Exceptional problem-solving abilities and decision-making skills
Job Types: Full-time, Permanent
Pay: £12.00 per hour
Expected hours: 30 – 38 per week
Additional pay:
Tips
Benefits:
Company pension
Discounted or free food
Employee discount
Free parking
On-site parking
Schedule:
8 hour shift
Holidays
Wednesday to Friday
Weekend availability
Experience:
Supervising experience: 1 year (preferred)
Restaurant management: 1 year (preferred)
Bar management: 1 year (preferred)
Hospitality: 1 year (required)
Customer service: 1 year (preferred)
Management: 1 year (preferred)
Licence/Certification:
Driving Licence (preferred)
Ability to Commute:
Nottinghamshire Location
Work Location: In person
Reference ID: Supervisor