Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Raceday Steward
| Dyddiad hysbysebu: | 21 Awst 2024 |
|---|---|
| Oriau: | Rhan Amser |
| Dyddiad cau: | 20 Medi 2024 |
| Lleoliad: | Ascot |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Ascot Racecourse Ltd |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: |
Crynodeb
Who we are
Welcome to Ascot where tradition meets innovation and excitement is the heartbeat of our business.
We are a destination for over 500,000 guests each year where passion, elegance, and celebration converge and it is our team of behind-the-scenes heroes that bring every intricate detail to life.
As one of the world's leading racecourses, Ascot is renowned for its rich heritage spanning over 300 years. But we are not bound by the past; we're driven by the pursuit of excellence in everything we do.
From hosting our flagship event, Royal Ascot, to pioneering sustainable practices, we are committed to building a Global lifestyle brand, wrapped around the world class horse racing we run.
At Ascot we believe in preserving the beauty of our surroundings and minimising our ecological footprint. From eco-friendly initiatives to community engagement programs, we strive to make a positive impact on both the environment and the lives of those around us.
What we are looking for
As part of our Raceday Stewarding Team, you will be responsible for ensuring our guests have an enjoyable and safe experience visiting Ascot Racecourse.
The successful candidates will have a passion for delivering excellent customer service and enjoy interacting with our guests and assisting them with any queries or assistance they may need.
This is casual role working on Ascot Racedays. We have a variety of positions available across the racecourse – please note some of these involve working outside in the elements and standing for long periods of time in one position.
What you’ll be doing
Customer service
• Answering guest queries
• Monitoring access and egress points
• Providing information and directions to guests
Safety & Stewarding
• Monitoring crowd movement & behaviour & reporting issues
• Ensuring work areas are safe
• Assisting in an Evacuation if required
• Work up to 26 race days per year (see 2024 fixtures list below)
• Undertake training and e-learning courses as required
Skills and experience you can bring
• Have a willingness to deliver exceptional customer service to our guests
• Have excellent interpersonal skills
• Be a team player
• Have excellent communication skills
• Have a flexible working attitude
• Be reliable and responsible
• Have a can-do attitude
• Be calm under pressure
• Be able to adapt to changing situations quickly
• Be happy to work outdoors in all conditions if needed
• Be of smart appearance at all times (uniform provided)
• Have a willingness to learn
• Comfortable using a radio to speak with colleagues
Qualifications:
Desirable but not essential - Level 2 Certificate in Spectator Safety or Level 2 Award in Understanding Stewarding at Spectator Events
What you can expect from us
The opportunity to be a part of a place ‘Like Nowhere Else' and be part of our Raceday Team.
Uniform and a daily lunch will be provided.
We will be paying £12.55 per hour (exclusive of holiday pay).
If this sounds like the role for you, we would love to hear from you!
What sets us apart from the rest
We take pride in our commitments to make a positive change for now and future generations to come, whether through our Diversity and Inclusion training or our award-winning ‘Racing To Zero’ sustainability actions.
Our Diversity and Inclusion Vision
We are committed to ensuring guests from all backgrounds and communities feel welcome at the Racecourse and are working to ensure our internal teams are nurtured within a supportive and inclusive environment. Our mission is to eliminate discrimination and prejudice of any kind at our venue and throughout our business. By educating and implementing meaningful actions across all that we do, we can make certain that Ascot is a place for everyone to enjoy.
As an equal opportunities employer, Ascot Racecourse is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join our company.
How to apply
Applications will close on 22 September 2024. We reserve the right to close this vacancy early should a suitable candidate be identified.
For assistance with your application or should you require an alternative application format, please contact hr@ascot.com
Interview process
We will be inviting successful shortlisted candidates to attend a Recruitment Day on 25 September 2024.
Welcome to Ascot where tradition meets innovation and excitement is the heartbeat of our business.
We are a destination for over 500,000 guests each year where passion, elegance, and celebration converge and it is our team of behind-the-scenes heroes that bring every intricate detail to life.
As one of the world's leading racecourses, Ascot is renowned for its rich heritage spanning over 300 years. But we are not bound by the past; we're driven by the pursuit of excellence in everything we do.
From hosting our flagship event, Royal Ascot, to pioneering sustainable practices, we are committed to building a Global lifestyle brand, wrapped around the world class horse racing we run.
At Ascot we believe in preserving the beauty of our surroundings and minimising our ecological footprint. From eco-friendly initiatives to community engagement programs, we strive to make a positive impact on both the environment and the lives of those around us.
What we are looking for
As part of our Raceday Stewarding Team, you will be responsible for ensuring our guests have an enjoyable and safe experience visiting Ascot Racecourse.
The successful candidates will have a passion for delivering excellent customer service and enjoy interacting with our guests and assisting them with any queries or assistance they may need.
This is casual role working on Ascot Racedays. We have a variety of positions available across the racecourse – please note some of these involve working outside in the elements and standing for long periods of time in one position.
What you’ll be doing
Customer service
• Answering guest queries
• Monitoring access and egress points
• Providing information and directions to guests
Safety & Stewarding
• Monitoring crowd movement & behaviour & reporting issues
• Ensuring work areas are safe
• Assisting in an Evacuation if required
• Work up to 26 race days per year (see 2024 fixtures list below)
• Undertake training and e-learning courses as required
Skills and experience you can bring
• Have a willingness to deliver exceptional customer service to our guests
• Have excellent interpersonal skills
• Be a team player
• Have excellent communication skills
• Have a flexible working attitude
• Be reliable and responsible
• Have a can-do attitude
• Be calm under pressure
• Be able to adapt to changing situations quickly
• Be happy to work outdoors in all conditions if needed
• Be of smart appearance at all times (uniform provided)
• Have a willingness to learn
• Comfortable using a radio to speak with colleagues
Qualifications:
Desirable but not essential - Level 2 Certificate in Spectator Safety or Level 2 Award in Understanding Stewarding at Spectator Events
What you can expect from us
The opportunity to be a part of a place ‘Like Nowhere Else' and be part of our Raceday Team.
Uniform and a daily lunch will be provided.
We will be paying £12.55 per hour (exclusive of holiday pay).
If this sounds like the role for you, we would love to hear from you!
What sets us apart from the rest
We take pride in our commitments to make a positive change for now and future generations to come, whether through our Diversity and Inclusion training or our award-winning ‘Racing To Zero’ sustainability actions.
Our Diversity and Inclusion Vision
We are committed to ensuring guests from all backgrounds and communities feel welcome at the Racecourse and are working to ensure our internal teams are nurtured within a supportive and inclusive environment. Our mission is to eliminate discrimination and prejudice of any kind at our venue and throughout our business. By educating and implementing meaningful actions across all that we do, we can make certain that Ascot is a place for everyone to enjoy.
As an equal opportunities employer, Ascot Racecourse is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join our company.
How to apply
Applications will close on 22 September 2024. We reserve the right to close this vacancy early should a suitable candidate be identified.
For assistance with your application or should you require an alternative application format, please contact hr@ascot.com
Interview process
We will be inviting successful shortlisted candidates to attend a Recruitment Day on 25 September 2024.