Digital Analyst (Store Checkout Experience)
| Posting date: | 21 August 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive |
| Hours: | Part time |
| Closing date: | 19 September 2024 |
| Location: | None, None |
| Company: | Tesco |
| Job type: | Permanent |
| Job reference: | tesco/TP/14458520/902420 |
Summary
About the role
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
The Product Analytics and Experimentation team sits within the Digital Product team in Technology function. Our mission is to deliver insightful and actionable data, through reporting, analysis, and optimisation; with a focus on establishing best-practice processes and enabling data-driven decision making across all product teams. The Groceries, Clubcard websites and apps, Tesco till, Colleague Apps and the newly launched Clubcard Plus propositions are amongst the digital products supported by our team
You will be responsible for
Whilst specific responsibilities will be dependent upon the changing needs of the Tesco business, the following provides an overview of the role’s key responsibilities and measures:
- Owning relationships with product managers and UX leads, helping them define objectives and key results, setting targets, analysing product releases, defining and validating hypothesis, and making product recommendations.
- Executing end-to-end analysis: gathering and shaping requirements; defining success metrics; identifying and validating sources of data; identifying and validating methods of analysis; delivering insights and liaising with clients and partners to ensure the best recommendations are identified and delivered.
- Deep dive analysis into key areas of the business
- Supporting, analysing and visualising data to understand areas for optimisation and where to prioritise initiatives
- Demonstrating strong, data-based decision-making skills, especially when multiple trade-offs are involved, and fast decision-making is required.
- Having great coaching skills and mentor junior colleagues and peers in your team.
- Using data from multiple sources to identify trends, exposing new opportunities, and answering business questions.
- Confidently and competently representing the team when needed.
- Understanding the commercial impact of your recommendations and insight.
- Identifying unstructured problems and articulate opportunities to form new analytics project ideas.
- Giving greater context to analyses by incorporating external data for comparison purposes (industry benchmarks)
You will need
You’ll need to have demonstrated experience of:
- Working effectively with multi-disciplinary teams and understanding how to contribute to all phases of the product development lifecycle.
- Excellent verbal and written communication skills – you must be able to articulate complex concepts to a diverse audience.
- The ability to influence without authority.
- Experience in digital analytics positions.
- University degree of 2:1 or higher in a quantitative discipline or relevant experience
- Commercial awareness.
- Being a champion of digital analytics tools.
- Using big data, business intelligence and data visualisation tools (ideally Hadoop and Tableau).
- Advanced data collection from a range of different sources.
- Strong SQL.
- Advanced ETL (cleansing, etc.)
- Thinking at a conceptual level across several customer and colleague touch points.
Personal
- Flexibility, ability to plan and organise, responsiveness, creativity, self-starter.
- Able to build solid working relationships with peers and senior leadership.
- Ability to demonstrate strong written, verbal communication and presentation skills to all levels of seniority and disciplines within the organisation.
What’s in it for you
We’re all about the little helps. That’s why we give our wonderful colleagues bags of benefits. Including wellbeing services, an award-winning pension scheme and much, much more, our colleague reward package keeps on giving. And helps make every day a little better for you and your family. These include but are not limited to:
- Annual bonus scheme of up to 20% of base salary
- Holiday starting at 25 days plus a personal day (plus Bank holidays)
- Buy holiday salary sacrifice scheme (for salaried roles)
- Private medical insurance
- Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
- Life Assurance - 5 x contractual pay
- 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave
- The right to request flexible working from your first day with us
- Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
- A Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online
- Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here
- Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want
Click Here to read more about the full range of benefits we have available for our colleagues
About us
Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.
It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.
We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.
But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.
We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
For more information about us please visit www.tescoplc.com
Proud member of the Disability Confident employer scheme