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Chief Operating Officer UK & Ireland
| Posting date: | 19 August 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | up to 125k DOE |
| Hours: | Full time |
| Closing date: | 18 September 2024 |
| Location: | REDHILL, SURREY, RH1 1PR |
| Company: | AXA UK |
| Job type: | Permanent |
| Job reference: | 240007LW |
Summary
Here at AXA, we give our customers and our people the confidence to progress. We're changing the way the world thinks about insurance, so come and shape the future of our business together. We're a team of technical experts, with diverse skills, experiences and backgrounds. We're the glue that ensures best practice and shared learning is applied across all of our business areas, giving our colleagues the confidence to grow and progress.
We are looking for a Chief Operating Officer to lead our UKandI Operations team here at AXA Partners. As the Chief Operating Officer UK and Ireland, you will be responsible for leading the Operations function to deliver excellent levels of customer experience across multiple product lines, including home emergency, motor breakdown, travel insurance, and assistance.
Your key responsibilities include:
Developing and implementing clear vision and strategy for UK Operations
Driving transformation projects and ensuring collaboration and alignment with global and cross-functional stakeholders
Focusing on customer advocacy and service quality through working to defined customer standards and customer advocacy targets
Creating a positive working atmosphere and high employee engagement through excellent leadership and a culture of feedback
Ensuring cost-effective operational management and adherence to regulations
We are looking for a Chief Operating Officer to lead our UKandI Operations team here at AXA Partners. As the Chief Operating Officer UK and Ireland, you will be responsible for leading the Operations function to deliver excellent levels of customer experience across multiple product lines, including home emergency, motor breakdown, travel insurance, and assistance.
Your key responsibilities include:
Developing and implementing clear vision and strategy for UK Operations
Driving transformation projects and ensuring collaboration and alignment with global and cross-functional stakeholders
Focusing on customer advocacy and service quality through working to defined customer standards and customer advocacy targets
Creating a positive working atmosphere and high employee engagement through excellent leadership and a culture of feedback
Ensuring cost-effective operational management and adherence to regulations