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Benefit Caseworker

Job details
Posting date: 14 August 2024
Salary: £20,001.00 to £30,000.00 per year
Additional salary information: Grade 4 (SCP 12 - 17) £24,421 - £28,770
Hours: Full time
Closing date: 03 September 2024
Location: Sunderland, SR1 3AA
Company: Sunderland City Council
Job type: Permanent
Job reference: 268370

Summary

The Social Care Financial Assessment Team are looking to recruit a full time Benefit Caseworkers. This is part of a newly created team to assist with any welfare benefit issues of customers who have their financial affairs managed by the Financial Safeguarding Team.

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The successful applicant will be required to manage a caseload of their own. You will carry out a welfare benefit check on behalf of the customer to ensure they are claiming the correct benefit entitlements, complete new and review welfare benefit claims, challenging decisions, reporting under/over payments and changes in circumstances such as fluctuating capital.

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The team will be based at City Hall although you will have an agile working pattern which will include a mixture of working from the office, at home or other various locations as and when required.

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You will be part of a busy team and will require excellent communication skills as well as decision making within welfare benefit guidelines.

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Why work for Sunderland City Council:

andbull; Automatic enrolment with a pay and reward pension scheme with Local Government Pension Scheme

andbull; 26 days leave (excluding bank holidays) with the advantage of an additional leave scheme

andbull; Additional flexi time to allow for work-life balance

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This post is exempt from the rehabilitation of Offenders Act 1974 and therefore will be subject to a DBS check from the Disclosure and Barring Service.

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For an informal discussion regarding this post please contact either Rachel Jennings on 07881845713 (rachel.jennings@sunderland.gov.uk) or

Gary Gawthorpe on 07881845700

(gary.gawthorpe@sunderland.gov.uk ) or

Tracey Humphrey on 07881857862 (tracey.humphrey@sunderland.gov.uk)

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Applications should be made on-line at northeastjobs.org.uk/sunderlandcitycouncil. For further assistance contact Operational HR Services by email: jobs@sunderland.gov.uk

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Please note that CVs are not acceptable.

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Please note that all communication regarding your application for this post will be sent to the email address that you have registered online with North East Jobs, including your invitation to any online assessment you are required to undertake and your invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other means. Please remember to check your junk mail items.

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