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Lead Pharmacy Technician – Pharmacy EPR Systems Manager
| Posting date: | 14 August 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £54,320 - £60,981 per annum pro rata incl. HCAS |
| Hours: | Full time |
| Closing date: | 13 September 2024 |
| Location: | London, EC1V 2PD |
| Company: | Moorfields Eye Hospital NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 6547959/273-DC-6547959 |
Summary
A Vacancy at Moorfields Eye Hospital NHS Foundation Trust.
Moorfields Eye Hospital NHS Foundation Trust is implementing a new EPR (Electronic Patient Record) with an Electronic Prescribing and Medicines Administration system (ePMA). The post holder will have a key role in a multidisciplinary team of clinicians and wider professionals, to ensure the successful implementation and safe utilisation of Pharmacy EPR and ePMA.
It is an exciting opportunity to work on an innovative and progressive product. The post holder will have considerable experience on all aspects of IT skills from applications to networks.
The post holder will:
• Be responsible for maintaining the Trust’s ePMA application suite and other related pharmacy information systems, ensuring service continuity, resolving operational issues, and training users. Lead the implementation, utilisation, and maintenance of pharmacy-related systems and hardware, including pharmacy robots and stock control systems. Support the ongoing implementation and maintenance of electronic medicines management solutions, including electronic prescribing and medicines administration (ePMA) systems.
• Act as a role model and expert practitioner in electronic medicines management solutions. Lead complex clinical and service changes by engaging with and supporting the delivery and maintenance of clinical IT systems.
• Line manage direct reports, overseeing day-to-day operations and medicines management initiatives. Provide specialist pharmacy technical input into digital pharmacy, contributing to both operational and strategic developments. Act as an advocate for best practices in clinical information systems, developing modern working practices to maximise benefits from clinical systems and their interaction with other hospital systems and devices.
• Collaborate with the Chief Pharmacist, Deputy Chief Pharmacist, Lead Pharmacists, Nursing and Clinical Leads, IT, and Digital Medicine leads on service developments and improvements to ensure Pharmacy services meet user needs.
At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:
• Salary excluding High-Cost Area Supplement
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Easy and quick transport links
• A range of attractive benefits and discounts
• Access to Blue Light Card and other NHS Discount Schemes
• Free Pilates classes
• Full support and training to develop your skills
• Flexible working friendly organisation
And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.
MAIN RESPONSIBILTITES
Pharmacy Systems Administrator and Manager
1. Provide leadership and expertise in areas of service improvement and change management in relation to Pharmacy EPR systems
2. Communicate, in the most appropriate manner, complex technical and non-technical information, and sensitive issues to staff and suppliers
3. Respond to comment and complaint on Pharmacy EPR systems, resolving complex problems and dealing with unanticipated issues, escalating to the Lead Pharmacist – EPR and Transformation and/or Chief Pharmacist where necessary
4. Provide effective assurance reporting to key stakeholders, utilising data stored within Pharmacy systems to generate key performance metrics and translatable data insights
5. Use persuasion and negotiation skills to engage key stakeholders with complex and/or sensitive service changes in relation to process and/or service re-design and overcome resistance to change from staff (technical and non-technical) at all levels
6. Work collaboratively with senior Pharmacy leadership team to facilitate the delivery of the national agenda for Pharmacy services in accordance with the agreed objectives, including optimisation of digital medicines
7. Maintain knowledge and communicate any changes in national policy requirements, health records, data quality and data protection requirements to enable the development of appropriate systems to support the project
8. Oversee and manage system upgrades, medicines database updates and pharmacy hardware refresh, ensuring business continuity and support of department and staff.
9. Develop the role of this post by demonstrating innovation and a critical approach towards pharmacy practice and medicines management thereby extending the boundaries of the profession.
10.Lead large groups of staff at all levels within the organisation, ensuring they are engaged in activities to define, analyse and re-design existing business processes with a view to ensuring that they are efficient, effective, and measurable and contribute to delivering an improved quality service. This can take place through workshops, meetings, and one-to-one sessions.
11.Act as an exemplar in the application and utilisation of improvement methodologies and lean systems design.
12.Manage the change agenda with regard to any process improvement and incorporate appropriate recommendations within projects.
13.Identify and support necessary changes in the business process to allow for successful and safe integration of ePMA in each clinical area.
14.Manage Pharmacy systems and key hardware on a daily basis, providing support to the department in relation to any system/hardware issues that may arise
15.Lead the team of technical staff dedicated to maintain all Pharmacy IT systems, ensuring training and skills are kept up to date, SOPs are followed and regular audits are conducted.
Leadership and Management
1. Have management and leadership responsibility for staff within the Pharmacy EPR structure and/or Distribution, including supporting recruitment, staff development, managing performance, dealing with sickness and appraisal of staff recruited
2. Be responsible for upholding SOP standards relating to the Pharmacy IT systems and stock management by all Pharmacy staff and to conduct audits to ensure processes are followed correctly.
3. Be involved in Departmental, Dispensary and Distribution meetings to ensure Pharmacy staff are clear about EPR systems and update on any new developments, issues or change in policy/guidelines
4. Periodically attend and feedback to the relevant governance committees, the status of Pharmacy EPR programmes (and at times represent senior Pharmacy management in these forums)
5. Provide effective leadership, expertise, advice and support to all wards and related team members involved in the use of Pharmacy IT software applications
6. Be responsible for the maintenance and accuracy of the risk and issues log and hazard log associated with the Pharmacy EPR systems, monitoring progress with the identified risk or issue owner
7. Escalate any identified risks as appropriate to the Lead Pharmacist – EPR and Transformation, Deputy Chief Pharmacist or Chief Pharmacist.
You will be able to find a full Job Description and Person Specification attached within the supporting documents
This advert closes on Wednesday 28 Aug 2024
Moorfields Eye Hospital NHS Foundation Trust is implementing a new EPR (Electronic Patient Record) with an Electronic Prescribing and Medicines Administration system (ePMA). The post holder will have a key role in a multidisciplinary team of clinicians and wider professionals, to ensure the successful implementation and safe utilisation of Pharmacy EPR and ePMA.
It is an exciting opportunity to work on an innovative and progressive product. The post holder will have considerable experience on all aspects of IT skills from applications to networks.
The post holder will:
• Be responsible for maintaining the Trust’s ePMA application suite and other related pharmacy information systems, ensuring service continuity, resolving operational issues, and training users. Lead the implementation, utilisation, and maintenance of pharmacy-related systems and hardware, including pharmacy robots and stock control systems. Support the ongoing implementation and maintenance of electronic medicines management solutions, including electronic prescribing and medicines administration (ePMA) systems.
• Act as a role model and expert practitioner in electronic medicines management solutions. Lead complex clinical and service changes by engaging with and supporting the delivery and maintenance of clinical IT systems.
• Line manage direct reports, overseeing day-to-day operations and medicines management initiatives. Provide specialist pharmacy technical input into digital pharmacy, contributing to both operational and strategic developments. Act as an advocate for best practices in clinical information systems, developing modern working practices to maximise benefits from clinical systems and their interaction with other hospital systems and devices.
• Collaborate with the Chief Pharmacist, Deputy Chief Pharmacist, Lead Pharmacists, Nursing and Clinical Leads, IT, and Digital Medicine leads on service developments and improvements to ensure Pharmacy services meet user needs.
At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:
• Salary excluding High-Cost Area Supplement
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Easy and quick transport links
• A range of attractive benefits and discounts
• Access to Blue Light Card and other NHS Discount Schemes
• Free Pilates classes
• Full support and training to develop your skills
• Flexible working friendly organisation
And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.
MAIN RESPONSIBILTITES
Pharmacy Systems Administrator and Manager
1. Provide leadership and expertise in areas of service improvement and change management in relation to Pharmacy EPR systems
2. Communicate, in the most appropriate manner, complex technical and non-technical information, and sensitive issues to staff and suppliers
3. Respond to comment and complaint on Pharmacy EPR systems, resolving complex problems and dealing with unanticipated issues, escalating to the Lead Pharmacist – EPR and Transformation and/or Chief Pharmacist where necessary
4. Provide effective assurance reporting to key stakeholders, utilising data stored within Pharmacy systems to generate key performance metrics and translatable data insights
5. Use persuasion and negotiation skills to engage key stakeholders with complex and/or sensitive service changes in relation to process and/or service re-design and overcome resistance to change from staff (technical and non-technical) at all levels
6. Work collaboratively with senior Pharmacy leadership team to facilitate the delivery of the national agenda for Pharmacy services in accordance with the agreed objectives, including optimisation of digital medicines
7. Maintain knowledge and communicate any changes in national policy requirements, health records, data quality and data protection requirements to enable the development of appropriate systems to support the project
8. Oversee and manage system upgrades, medicines database updates and pharmacy hardware refresh, ensuring business continuity and support of department and staff.
9. Develop the role of this post by demonstrating innovation and a critical approach towards pharmacy practice and medicines management thereby extending the boundaries of the profession.
10.Lead large groups of staff at all levels within the organisation, ensuring they are engaged in activities to define, analyse and re-design existing business processes with a view to ensuring that they are efficient, effective, and measurable and contribute to delivering an improved quality service. This can take place through workshops, meetings, and one-to-one sessions.
11.Act as an exemplar in the application and utilisation of improvement methodologies and lean systems design.
12.Manage the change agenda with regard to any process improvement and incorporate appropriate recommendations within projects.
13.Identify and support necessary changes in the business process to allow for successful and safe integration of ePMA in each clinical area.
14.Manage Pharmacy systems and key hardware on a daily basis, providing support to the department in relation to any system/hardware issues that may arise
15.Lead the team of technical staff dedicated to maintain all Pharmacy IT systems, ensuring training and skills are kept up to date, SOPs are followed and regular audits are conducted.
Leadership and Management
1. Have management and leadership responsibility for staff within the Pharmacy EPR structure and/or Distribution, including supporting recruitment, staff development, managing performance, dealing with sickness and appraisal of staff recruited
2. Be responsible for upholding SOP standards relating to the Pharmacy IT systems and stock management by all Pharmacy staff and to conduct audits to ensure processes are followed correctly.
3. Be involved in Departmental, Dispensary and Distribution meetings to ensure Pharmacy staff are clear about EPR systems and update on any new developments, issues or change in policy/guidelines
4. Periodically attend and feedback to the relevant governance committees, the status of Pharmacy EPR programmes (and at times represent senior Pharmacy management in these forums)
5. Provide effective leadership, expertise, advice and support to all wards and related team members involved in the use of Pharmacy IT software applications
6. Be responsible for the maintenance and accuracy of the risk and issues log and hazard log associated with the Pharmacy EPR systems, monitoring progress with the identified risk or issue owner
7. Escalate any identified risks as appropriate to the Lead Pharmacist – EPR and Transformation, Deputy Chief Pharmacist or Chief Pharmacist.
You will be able to find a full Job Description and Person Specification attached within the supporting documents
This advert closes on Wednesday 28 Aug 2024