Assistant Property Manager
| Posting date: | 12 August 2024 |
|---|---|
| Salary: | £23,000 to £25,000 per year |
| Hours: | Full time |
| Closing date: | 11 September 2024 |
| Location: | HA9 |
| Remote working: | On-site only |
| Company: | Pinnacle Recruitment (Services) Ltd |
| Job type: | Contract |
| Job reference: | P303-46555 |
Summary
Pinnacle Group are seeking a dedicated Assistant Property Manager to assist the Property Manager to provide a comprehensive housing management service for a portfolio of properties within the London region. Your role will involve producing accurate, high quality and customer focused written work, assist with raising repairs to our contractors, updating job records, assist with the management of void properties prior to letting and sale and ensure that all documents are uploaded to the IT systems and IT systems updated as required.
You will be joining our Affordable Housing team. The Affordable Housing team operates a large mixed portfolio of new and existing Affordable homes nationwide comprising Affordable and Social Rent, Shared Ownership and Supported homes.
This is a remote based role covering Wembley Park, Brentford and Watford, this is a maternity cover role for 12 months and the working hours are 9am-5.30pm Monday to Friday.
Who We Are
Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.
We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.
Who We’re Looking For
We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.
Key responsibilities will include:
• Implement the instructions and meet the targets set by the Head of Operations to ensure our contractual obligations are met.
• Manage the developments inboxes and tenant app/portal contact ensuring that emails and messages are promptly responded too.
• Ensure excellent customer service is at the forefront of all interactions and assist with successfully onboarding residents to their new homes.
• Liaise with other teams and contractors to ensure the properties and communal areas are maintained to a high standard.
• Lead on the lettings of the properties. Processing applicants from application stage to move in and conducting viewings.
Key requirements:
• There will be completing deadlines so good organisational skills are key
• Be able to perform a whole range of housing management and administrative tasks.
• Good customer service skills and the ability to work within an ever changing environment
• IT skills (Word and Excel and relevant software)
• Be able to work proactively under own initiative
Our Offer
The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.
We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.
As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.
We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.
• Maternity/paternity packages
• Flexible Working Arrangements
• Life Assurance
• Enhanced Pension Scheme
• Additional Annual Leave
• Private Medical Insurance
• Cycle to Work Scheme
• Employee Assistance Programme
• Retail Discounts
• Childcare Assistance
• Season Ticket Loans
• Sick Pay Schemes
• Personal Development Plans
• Company Car/Car Allowance
• Electric Vehicle Scheme