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Hamble Ward Receptionist | Kingston Hospital NHS Foundation Trust
| Posting date: | 09 August 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £28,166 pro rata pa. Inclusive of HCAS (Outer) |
| Hours: | Full time |
| Closing date: | 08 September 2024 |
| Location: | Kingston Upon Thames, KT2 7QB |
| Company: | Kingston Hospital Foundation Trust |
| Job type: | Permanent |
| Job reference: | 6528283/396-NN-6528283-AC-Z |
Summary
The post holder will work on the ward reception, assisting with the smooth and efficient running of the reception area. They will meet and greet patients, answer patient queries and liaise on their behalf on issues such as transport and interpreting services. Where necessary the post holder will book patients in and out using the hospital administration system, Care Records Service (CRS), ensuring confidentiality of all patient information.
The receptionist will book follow up appointments where necessary, providing accurate, timely information to assist Clinicians and nursing staff. Also, undertake other duties including answering the telephone to both internal and external callers, sending appointments to patients, booking transport, assisting nurse in charge with discharge plans for patients.
We need a friendly, caring and efficient Receptionist to join our established team. You will meet and greet patients and their families, deal with a range of telephone enquiries and use the hospital computer system to make appointments, admit and discharge patients.
You will have excellent communication skills, enjoy working in a busy environment and have the ability to prioritise your workload with minimum supervision. Clerical, administrative and good computer skills are essential. Previous experience of working with the public in a hospital setting is desirable.
This post is a job share and you will be expected to work Wednesdays to Fridays 8am - 4pm.
Trust Values
Kingston Hospital NHS Trust has five key values and we want to employ and work with people who share these values and demonstrate behaviours that support them. They are:
Caring – Design and deliver care around each individual patient’s needs and wants.
Safe – Make the safety of patients and staff our prime concern as safety comes first
Responsible – All staff take responsibility for the hospital, its services and reputation
Value Each Other – Value each other's contribution
Inspiring - We always strive to empower each other to develop and deliver improvements to benefit our patients
Please ensure that you have read the job description (pdf attached) and person specification and that your supporting statement reflects these, as your application will be assessed and scored against these criteria.
This advert closes on Friday 23 Aug 2024