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Waiter/Waitress - Room Service

Job details
Posting date: 06 August 2024
Salary: £11.45 to £11.45 per hour
Additional salary information: Competitive salary, plus service charge approx: £2,400pa*, 35 hrs per week
Hours: Full time
Closing date: 05 September 2024
Location: BN21 4EQ
Company: Elite Hotels
Job type: Temporary
Job reference: b8de55f4fdb7468fb921

Summary

A Room Service Waiter is required to join our Room Service team here at the Grand Hotel in Eastbourne

on a fixed term contract of six months

Key duties for this role include:

  • To be aware of the room service menu and be able to advise guests in their choice of dishes, accompanying beverages and dietary requirements.
  • To prepare trays and trolleys for guests, paying attention to detail, ensuring that guests receive the highest level of service.
  • To answer the telephone, taking guest orders in an efficient and friendly manner
  • To ensure all orders are charged and posted correctly
  • To assist in other departments if needed, depending on business needs.

Key skills/attributes required for this role:

  • Polite and personable with good customer service skills
  • Well presented and impeccably groomed
  • Polite and friendly telephone manner
  • Ability to remain calm under pressure
  • Good command of the English language, both written and verbal
  • Previous waiting experience required
  • Physically fit as some lifting is required
  • A positive personality and service with a smile