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ESN Live Services Lead Co-ordinator (Emergency Services Network)
| Posting date: | 05 August 2024 |
|---|---|
| Salary: | £41,600 to £44,512 per year |
| Hours: | Full time |
| Closing date: | 04 September 2024 |
| Location: | Bristol, South West England |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Government Recruitment Service |
| Job type: | Permanent |
| Job reference: | 364154 |
Summary
Daily responsibilities will include supporting the implementation of essential processes and procedures to support the Mission Critical services, ensuring that management information from various sources is accurately recorded, tracked, and reported, and coordinating recruitment and onboarding activities for staff. You will support the Live Services workforce planning (WFP) activity, acting as the initiator and first point of contact for all workforce planning requests.
You will report to the ESN Head of Live Services but will also have the opportunity to work directly with teams and colleagues across the ESMCP programme. As a result, you will need to be able to engage and communicate with confidence and clarity.
You must be able to showcase a collaborative approach to your work and the ability to quickly form productive relations with stakeholders and colleagues.
A proactive and creative thinker, you must be able to generate and implement interesting solutions to difficult problems and prioritise activity to achieve goals. You will need to review and evaluate large quantities of detailed and often complex information and determine appropriate approaches. You must have the ability to work independently and with good judgement to solve emerging issues.
Supporting continuous improvements to processes and procedures, you will act as a change Champion, leading on implementing business change across ESN Live Services.
Managing the Purchase Ordering process for the unit in conjunction with the finance team will also form part of your responsibility.
Note: The successful candidate will be required to carry out other duties within the scope of the grade, and within the limits of their skill, competence, and training.
The London office is currently based at Clive House (SW1H Zone 1). However, the office will be relocating to Stratford (Zone 2/3) with expected relocation by the end of 2024.
Due to the nature of the role and business requirements, we are unable to consider a part-time working option. Job-sharing applications would also be considered but any job offer is conditional upon a viable job-sharing arrangement being available.
Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estates capacity.
Person specification
This role would suit a self-starter with strong organisational abilities, who can function in a high-pressure environment, while maintaining professionalism.
Essential Criteria:
You will have the following skills or proven experience in:
• Building effective working relationships at all levels and providing business support to multiple internal and external stakeholders with varied needs.
• Demonstrating good verbal and written communication skills and an ability to engage confidently at all levels.
• Possessing good organisational skills and the proactivity to drive tasks to completion.
• Demonstrating flexibility and personal resilience to work at pace in a changing environment without losing attention to detail.
• Possessing a good level of IT literacy e.g. Word, Excel and PowerPoint.
Desirable Criteria:
For this role, the below experience would be beneficial, but is not essential as relevant training will be provided:
• Supporting projects and working in technology.
• Demonstrating an awareness of workforce planning procedures.
• Demonstrating an ability to handle, manage and present data for management information reporting.
You will report to the ESN Head of Live Services but will also have the opportunity to work directly with teams and colleagues across the ESMCP programme. As a result, you will need to be able to engage and communicate with confidence and clarity.
You must be able to showcase a collaborative approach to your work and the ability to quickly form productive relations with stakeholders and colleagues.
A proactive and creative thinker, you must be able to generate and implement interesting solutions to difficult problems and prioritise activity to achieve goals. You will need to review and evaluate large quantities of detailed and often complex information and determine appropriate approaches. You must have the ability to work independently and with good judgement to solve emerging issues.
Supporting continuous improvements to processes and procedures, you will act as a change Champion, leading on implementing business change across ESN Live Services.
Managing the Purchase Ordering process for the unit in conjunction with the finance team will also form part of your responsibility.
Note: The successful candidate will be required to carry out other duties within the scope of the grade, and within the limits of their skill, competence, and training.
The London office is currently based at Clive House (SW1H Zone 1). However, the office will be relocating to Stratford (Zone 2/3) with expected relocation by the end of 2024.
Due to the nature of the role and business requirements, we are unable to consider a part-time working option. Job-sharing applications would also be considered but any job offer is conditional upon a viable job-sharing arrangement being available.
Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estates capacity.
Person specification
This role would suit a self-starter with strong organisational abilities, who can function in a high-pressure environment, while maintaining professionalism.
Essential Criteria:
You will have the following skills or proven experience in:
• Building effective working relationships at all levels and providing business support to multiple internal and external stakeholders with varied needs.
• Demonstrating good verbal and written communication skills and an ability to engage confidently at all levels.
• Possessing good organisational skills and the proactivity to drive tasks to completion.
• Demonstrating flexibility and personal resilience to work at pace in a changing environment without losing attention to detail.
• Possessing a good level of IT literacy e.g. Word, Excel and PowerPoint.
Desirable Criteria:
For this role, the below experience would be beneficial, but is not essential as relevant training will be provided:
• Supporting projects and working in technology.
• Demonstrating an awareness of workforce planning procedures.
• Demonstrating an ability to handle, manage and present data for management information reporting.