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Change Manager | Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust
| Posting date: | 05 August 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £46,148 - £52,809 per annum |
| Hours: | Full time |
| Closing date: | 04 September 2024 |
| Location: | Seaton Delaval, NE25 0QJ |
| Company: | Northumbria Healthcare NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 6522745/319-6522745KD |
Summary
The Trust is continuing it’s journey of digital transformation with programmes of work including Scan for Safety, in house development of a digital patient record and many other exciting projects, changing the way we deliver care to our patients, improving their experience through the use of technology.
We are seeking passionate, enthusiastic, and experienced people to support the digital transformation programmes of work. This is an exciting opportunity to join an expanding team to deliver key projects working with our clinical colleagues:
A Change Manager - The post holder will have a key role in supporting the change programme, building strong relationships with stakeholders to support implementation and adoption of the new transformational processes ensuring that we capture the benefits to demonstrate value in the work we do.
This is an exciting time to be joining the Programme Delivery team here at Northumbria Healthcare when there has never been a stronger focus on the importance of improving the quality of care to our patients and ability to access the care they need, when needed.
Key areas of achievement for the post holder would include:
• Leading or supporting Digital Services Transformation projects across the Trust.
• Working closely with project teams to develop, define and shape change, integrating change management and ensure successful delivery and adoption of large-scale change.
• Promoting a digital culture across the Trust.
• Creating and implementing change management plans that maximise employee adoption and minimise resistance.
• Working closely with others to establish effective networks to communicate change and using motivational skills to encourage collaborative working.
• To role model compassionate and inclusive leadership to shape the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables, and empowers others (b) uses coaching to promote ownership of learning and quality improvement and (c) facilitates team working and collaboration within teams / departments and across organisational boundaries.
We manage three major locality hospitals at North Tyneside, Wansbeck, and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality – opening a state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients. You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well, it isn’t, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read ‘applicant guidance notes’ before submitting your application.
The Change Manager is a key role within the Trust, ensuring the smooth planning and implementation of digital transformation that affect service users. Collaborating closely with the Project Manager, they are responsible for devising and executing change management strategies to secure employee adoption and minimise resistance across various projects vital to the Trust's strategic aims.
The change manager will be a coach for senior leaders and executives in helping them fulfil the role of change sponsor. The change manager may also provide direct support and coaching to all levels of managers and supervisors as they help their direct reports through transitions. Moreover, they assist project teams in seamlessly integrating change management activities into their plans.
Effective execution of these responsibilities requires adept planning, clear communication, motivational leadership, and effective critical thinking skills. Leveraging their experience in successfully delivering complex changes to meet objectives and in a fast-paced environment is paramount.
Key responsibilities include:
• Apply a structured change management methodology and lead change management activities.
• Support communication and key messages about the change.
• Assess the change impact by conducting impact analyses, assess change readiness and identify key stakeholders.
• Support training the design and delivery of training programs.
• Identify, analyse, and prepare risk mitigation tactics.
• Identify and manage anticipated resistance.
• Consult and coach project teams.
• Coordinate efforts with other specialists.
• Integrate change management activities into project plan.
• Evaluate and ensure user readiness.
• Manage stakeholders.
• Track and report issues.
• Define, measure, and monitor benefits and success metrics.
This advert closes on Monday 19 Aug 2024
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