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Tele-Appointer

Job details
Posting date: 05 August 2024
Salary: Not specified
Additional salary information: Competitive basic salary with excellent uncapped commission scheme.
Hours: Full time
Closing date: 16 August 2024
Location: Lindstrom Bedford MK41 0TY
Remote working: On-site only
Company: Lindstrom Ltd
Job type: Permanent
Job reference: Lin001

Summary

To support our continued growth, we are looking for a Tele Appointer to join our team and support our sales team by contacting prospective customers via telephone and email to assist our sales teams in meeting their monthly appointment goals. To achieve monthly and annual targets through gaining qualified sales appointments leading to closing of sales by our team of 8 UK-wide sales consultants.
Build a strong and positive marketplace opinion of Lindström as a premium service provider through confident and assured telephone activity whilst maximising the quality values associated with our brand.

Reporting into the UK High Value Sales Manager, we have an excellent and genuine opportunity for anyone who wants to develop their career in Sales or Marketing.

KEY ACTIVITY AREAS
• Introduce, promote Lindström products to prospective customers and build a quality pipeline for each salesperson.
• Build relationships with prospective customers
• Schedule appointments between prospective clients and a Sales Representative
• Follow up designated marketing campaigns and exhibitions
• Provide in-house Sales Support
• Follow up sales leads in a timely manner to make appointments
• Gather company information and contract end dates
• Keep detailed call logs
• Input data into CRM system to build pipelines of the sales team
• Comply with company code of conduct and instructions as required.
• Effectively communicate the range of services that Lindstrom can offer, showing a clear understanding of processes and
features ensuring a ‘solution sell’ during the subsequent appointment.
• Ensure prompt processing of all administrative needs engaging with in-house Sales Support and Customer Service Teams to build high quality internal working relationships
• Attend sales meetings and conferences when required


PERFORMANCE MEASURES
• Achieve/exceed monthly activity target
• Achieve agreed number of monthly customer appointments made
• Achieve monthly sales target
• Maintain calendars to schedules provided
• Quality and innovative contribution to Sales Meetings
• Conduct all activities in a professional and timely manner

SKILL SET/CAPABILITY
• Demonstrate excellence in all forms of communication
• Proven track record of Telesales/Telemarketing/Tele appointing is preferred
• Must be able to work in an office team environment in Bedford
Must be a competent user of MS office (Excel, Word) and email.
• Can demonstrate a very high level of self-organisation and effective time management.
• Have an empathetic and understanding customer approach.
• Persuasive and results-oriented

WHAT WE OFFER
Competitive basic salary with excellent uncapped commission scheme.
Mobile, Laptop, Healthcare, Company pension scheme plus other benefits.
Opportunities for professional development and career advancement.

How will you fit in?
With us you will be part of our Lindström global family of over 5000 members of staff, in over 23 countries. You will work in a company where sustainability is at the heart of everything we do. While you are here, we will inspire you to grow and shine personally and professionally – and support you in finding a career path that excites you. We help you to become the best you can be.

What we do.
We offer sustainable and easy-to-use textile services that ensure safe and hygienic solutions for the best possible customer experience.

Want to know more about Lindström? https://lindstromgroup.com/what-we-do/