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Domestic Administrator/Dispatch

Job details
Posting date: 05 August 2024
Salary: Not specified
Additional salary information: Competitive
Hours: Full time
Closing date: 04 September 2024
Location: Sutton In Ashfield, NG17 4JL
Company: Compass Group
Job type: Permanent
Job reference: 166889

Summary

We\\'re currently recruiting a dedicated Domestic Administrator/Dispatch to help ensure the smooth running of the operations in Healthcare on a part time basis, contracted to 30 hours per week.As a Domestic Administrator/Dispatch, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.We ensure you\\'re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury\\'s, Morrisons and many more
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Regular emails filled with the best discounts and savings available
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families
  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
Could you bring your spark to Healthcare? Here\\'s what you need to know before applying:Your key responsibilities will include:Domestic Services
  • Support the Domestic Services Manager with administrative tasks as required.
  • Maintain Servicetrac auditing software, updating changes to room locations within the Hospital.
  • Emailing audit score results internally to the Matrons.
  • Producing weekly audit schedules for the Domestic Supervisors & Clients.
  • Producing cleaning schedules in line with the NHS National Cleaning Schedules.
  • Complete any variation to contract documentation as per instruction of Domestic Services Manager.
  • Order of stationary for Domestic Services.
  • Provide support with the Client complaint handling system (Datix).
Payroll
  • Supporting payroll by ensuring the daily tasks on OurTime time and absence system are completed. Including exceptions, scheduling, processing annual leave and absences.
  • Supporting payroll by ensuring all pay queries are handled in line with policy and being the first point of contact for any payroll queries.
HR
  • Supporting HR by ensuring all absences are reported and recorded on the Goodshape absence management system.
  • Supporting HR to ensure that all return to work interviews are completed in line with policy.
  • Supporting HR with the administration for any employee relations cases, for instance frequent absence meetings, investigations, outcome letters.
  • Assist with notetaking in meetings as required.
  • Support with recruitment administration and the onboarding processes in line with Company HR Policy.
  • Issue uniform, security passes and lockers to new starters.
  • To carry out exit interviews with leavers and prepare leavers forms.
  • To complete business cases administration in line with policy.
  • Support the ‘Be A Star’ recognition programme within Domestic Services.
  • Support training by arranging attendance of Domestic Services Colleagues to the relevant training courses.
  • To carry out any ad hoc administrative tasks which supports Domestic Services.
  • To carry out any other reasonable request which supports the Contract.
Our ideal Domestic Administrator/Dispatch will:Knowledge and Skills• Excellent communication skills, both written and verbal.• Experience in using Microsoft I.T. Packages• Able to build and develop effective working relationships across all levels• Good Administration organisation skillsEducation and Qualifications• PC Literate is an essential requirement.• Experience of using software packages preferable.• Proficient level of English.Experience• Experience of working with a fast moving, people intensive operational environment.• Experience of working with company policies, processes and procedures.• Working knowledge of Compass Group people management policies(desirable)• Experience in Healthcare environment (desirable)Personality• Enthusiastic, self-motivated, open-minded and a good communicator.• Positive, can do attitude.Personal• Must be flexible to meet the needs of the business.• Able to travel occasionally for meetings/courses etc.Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.Job Reference: com/3107/71075001/52670501/WJCompass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone\\'s talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!